As the face of our RSPCA NSW Veterinary Clinic, you will be responsible for providing superior customer service skills to the members of the public, clients and the entire Veterinary team whilst ensuring smooth running of the Clinic Reception area and Clinic appointment scheduling.

Our Yagoona Veterinary clinic, is on the lookout for a Full Time Veterinary Receptionist member to join our collaborative and supportive team!

About the Role

• Answering phone calls and making appointments for veterinary services
• Greeting all visitors and customers to the hospital
• Daily banking, point of sales and retail stock management
• Recommending retail and preventative products to pet parents
• Carrying out general administration and invoicing duties

About You

• Previous experience in a Reception and Customer Service setting
• Ability to build outstanding rapport with a variety of clients
• A love of animals and passion for helping people and their pets
• Strong communication skills, both written and verbal
• Attention to detail, punctuality and reliability
• The ability to empathise and remain compassionate in a busy and varied role
• Strong time management and organisational skills

About RSPCA NSW

The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and our state-wide shelter network, with approximately 500 staff across NSW to care for animals.

Why Work for Us?

• Access to our Employee Assistance Program and wellbeing supportive initiatives, including confidential counselling services
• Generous staff discounts on RSPCA NSW retail items, vet services and medication, pet food and many many more…
• Variety of leave entitlements including 12 weeks parental leave
• Convenient onsite parking where you can enjoy working in the newly renovated Yagoona Shelter

APPLY NOW

If this sounds like the role for you, we would love to hear from you!

Simply click ‘APPLY NOW’ to send in your resume.

RSPCA NSW is an equal opportunity employer that understands and values the importance of creating a diverse and inclusive work environment. We are committed to making reasonable adjustments to provide a barrier-free recruitment process for people with a disability. If you require an adjustment or assistance during the recruitment process, please contact our HR team ([email protected]) and identify the type of adjustment or assistance you are requesting.