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Clinical Governance Manager - Sydney / Melbourne

SANE

Who are we?

SANE Australia is the leading organisation making a real difference for the five million people affected by complex mental health issues nationally. Australians affected by complex mental health issues – such as schizophrenia, bipolar disorder, complex trauma, and severe depression and anxiety – experience major barriers in accessing quality, affordable support, and face high levels of stigma and discrimination.

SANE is committed to changing this reality through its digital and phone counselling, peer support services, arts programming and services, and advocacy and research programs.

SANE is a leading digital mental health provider and delivers psychosocial supports through a suite of programs and services, including 24/7 moderated mental health forums, telephone counselling and peer support, mental health webinars, service and resource navigation supports, recovery planning and online group programs.

What we can offer you

At SANE we offer generous not-for-profit salary packaging options, an employee assistance program, additional days pro-rata of paid Reflection Leave per year, and the opportunity to help Australians affected by complex mental issues live long and fulfilling lives.

What we are looking for

We are seeking a Manager of Clinical Governance to ensure SANE Programs and Services are high-quality, safe, and evidence based. Key responsibilities include leading clinical supervision, contributing to the development and implementation of learning frameworks, managing clinical risks, and promoting ongoing practice improvement through audits, coaching, and practice guidance development. The role also involves leading internal Clinical Governance and Risk Meetings and supporting the design and implementation of new pilot programs to ensure they align with design principles and risk frameworks.

This role will be based in either Melbourne or Sydney. We have a hybrid work from home model, allowing employees flexibility in their work.

Key accountabilities

  • Provide clinical expertise, supervision, and practice guidance.
  • Develop and implement practice guidance, training, and compliance with the Clinical Governance Framework.
  • Lead and manage clinical risk incidents and critical incident debriefing.
  • Coordinate communities of practice to foster learning and evidence-based support.
  • Implement the Support and Supervision Framework and engage external supervisors.
  • Develop systems for high-quality service provision, including case reviews and practice coaching.
  • Participate in planning and project implementation.
  • Conduct call monitoring and coaching for quality service delivery.
  • Develop and implement a Learning and Development framework and calendar.
  • Support recruitment, induction, and ongoing staff development.
  • Develop and implement policies related to clinical governance.
  • Lead change initiatives and pilot new systems and programs.
  • Escalate safety, quality, and risk concerns as needed.
  • Champion Person-Centred Care and regulatory standards.
  • Empower employees to deliver high-quality, person-centred services.
  • Participate in leadership activities and embrace organisational values.
  • Maintain respectful relationships and communications within the organisation.

What you will need to succeed in the role

  • AHPRA Registered Psychologist or Clinical Psychologist.
  • Tertiary qualification in psychology.
  • A minimum of 3 years experience leading a multidisciplinary team in delivery of mental health services.
  • A minimum of 5 years relevant mental health work experience post qualification.
  • Current National Police and Working with children check.
  • Strong clinical knowledge in complex mental health and Clinical Governance Frameworks.
  • Collaborative, flexible, ethical, and responsive team player.
  • Committed to trauma-informed, recovery-oriented, person-centred, and culturally competent service.
  • Excellent communication, interpersonal skills, and professional development.
  • Skilled in clinical reasoning, problem solving, and team management.
  • Advanced computer and digital service provision skills.
  • Dedicated to cultural diversity, equity, and WHS principles.

Interested?

Applications are being reviewed as they are sent in! if you think this might be the right fit for you, make sure to Apply Now!

How to apply

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