Join SANE Australia and Lead the Way in Transformative Mental Health Support!

About Us:

At SANE Australia, we’re dedicated to creating positive change for the five million Australians impacted by complex mental health issues. We understand the significant barriers these individuals face in accessing affordable, quality support, and we’re here to change that narrative. Through our digital support, phone counselling, peer services, arts programs, advocacy, and research, we strive to dismantle stigma and provide essential support.

Your Role:

We’re looking for an inspiring and proactive Service Lead to guide our dynamic service delivery team. As a Service Lead, you’ll be responsible for ensuring the team provides high-quality counselling services, creating and enabling a supportive team culture, and supporting team members to grow and learn.

What You'll Do:

• Lead with Purpose: Oversee daily operations including phone calls, emails, forum moderation, community engagement, online groups, and events.
• Support and Empower Your Team: Offer guidance, support, and management to a dedicated team of 10-15 professionals. Facilitate engaging team meetings, provide personalised coaching, and support ongoing development.
• Champion Excellence: Drive the delivery of person-centred, trauma-informed care. Work towards achieving set KPIs related to service delivery, clinical practice, and leadership.
• Ensure Quality: Oversee clinical risks and incidents in line with established practices, policies, and legislation. Conduct quality audits and support continuous improvement.
• Align with Values: Play a crucial role in achieving our organisational goals and embody SANE’s core values in every aspect of your work.

What You’ll Bring:

• Relevant Qualifications: A tertiary qualification in psychology, social work, counselling, or a related field.
• Professional Membership: Eligibility for or working towards full or provisional registration with a recognised professional body (AASW, AHPRA, PACFA, ACA).
• Availability: You will be required to participate in an on-call roster, with weekend work approximately one weekend in five.
• Leadership Experience: At least 2 years in a similar leadership role, ideally within the mental health sector.
• Legal Work Rights: Full working rights in Australia.

Why Join Us?

• Make a Difference: Play a vital role in transforming the lives of people affected by complex mental health issues.
• Supportive Environment: Work in a culture that values your professional development and well-being.
• Passionate Team: Join a team dedicated to making a meaningful impact.

If you’re ready to lead with compassion and drive change in mental health support, apply now to join SANE Australia!