An exciting opportunity to work with a leading digital mental health organisation, adding value with your professional mental health skills!

• Part-time, Fixed term (12 months contract)
• SCHADS award, level 4
• Melbourne or Sydney location
• Opportunity to make an impact on the lives of individuals affected by complex mental health issues

Are you ready to make a difference in the mental health sector?

SANE is committed to creating a brighter future for Australians affected by complex mental health issues, by ending mental health inequity and social and economic exclusion. We provide free digital mental health support services and run a variety of mental health awareness, stigma reduction, research, and advocacy programs. We support diverse workforce segments, including those living with complex mental health issues, and the broader community. We are 100+ people with a volunteer work force of circa 60 people.

Visit www.sane.org  to learn more about our work.

About the role

You will be responsible for building and supporting a thriving volunteer program and workforce within SANE’s Digital Community. By overseeing the successful delivery of volunteer-led engagement activities to ensure the SANE digital community is lively and that there is opportunity for reciprocal peer support for people with complex mental health challenges, and representation of identified priority populations within the volunteer program, and avenues for progression into paid employment.

You will play a crucial role in SANE’s recovery programs by building and maintaining relationships, coordinating the training of volunteers by our Lived Experience Lead and being part of the amazing Recovery Community team

Key responsibilities of this role include:

• Support the roll out of planned volunteer recruitment and training
• Maintain an up-to-date volunteer database and data reporting
• Coordinate documentation related to volunteer numbers, goals and keep up-to date records and data.
• Support the rostering and coordination of SANE forum peer volunteers, with a particular focus on SANE priority populations.
• Provide ongoing support, facilitating opportunities for development, career progression and routine debriefing.
• Regularly communicate with the volunteers to maintain engagement and keep them informed.
• Provide recognition of the contribution and role within the Digital Community
• Collaborate with the wider team to support projects and work
• Work within SANE’s Model of Care and Clinical Governance Framework

About You

• Desired experience or Qualifications in Customer Service, Administration, Project Management and/or Stakeholder Management
• Over three years’ experience working in a program delivery team
• Minimum 1 year experience coordinating volunteer workforce
• Proven experience in volunteer coordination
• Proven administration and/or customer service experience.
• Experience using CRM database (Salesforce desirable) and email tools (Campaign Monitor desirable).
• Demonstrated experience working with a diverse range of internal and external stakeholders.

Desirable

• Experience in working with diverse populations and fostering inclusive online communities
• Understanding of peer work and/or mental health
  

If this sounds like an exciting opportunity for you, please apply now!

What’s in it for you?

• A friendly and collaborative environment
• Hybrid work arrangement
• Additional days pro-rata of paid Reflection Leave per year
• NFP Salary packaging & benefits- increase your take home pay!

How to Apply

To apply, please submit your resume and cover letter by the closing date, addressing the criteria below:

• What qualifications, certifications and credentials do you have to support your application?
• Do you have the right to work in Australia?

Please note: all SANE Employees are required to complete compliance checks including a National Police Check and Working with Children's Check.

Interested?

Applications will be reviewed as they come in so, please Apply Now!

SANE is an Equal Opportunity Employer and we are proud champions of lived experience. We encourage applicants of all backgrounds, including people with lived experience of complex mental health, Aboriginal and Torres Strait Islander people, people with disabilities, people from CALD and LGBTQIA+ communities, and people of all ages to apply.

Please reach out if you require reasonable adjustments throughout the recruitment and selection process. Please email [email protected] using the subject line: Volunteer Coordinator - Digital Communities enquiry via EthicalJobs.

No agencies please, we've got this!