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Administration Assistant

Scope Consultancy

About Scope Consultancy:

Scope Consultancy provides holistic and quality independent family reports and social assessments for families involved in either the Family Court, Federal Circuit Court of Australia or in the child protection jurisdiction. Our Owner/Senior Consultant has over a decade’s experience in assessing children and families in complex cases, and is highly regarded in the field of family law. In home intervention and education is also available to assist families manage issues of concern. Our approach is child-centred and we provide the court and families with recommendations that are both achievable and child-focused.

About the role:

We are looking for a part-time assistant to help with general administrative and stakeholder liaison duties, including drafting templates for family reports, designing flyers and other materials, liaising with lawyers and other professionals, emailing and dealing with clients, and other miscellaneous administrative, communications or secretarial tasks that may arise.

This role would suit someone who is in the early stage of a career in social work, psychology or law, or is studying or has studied in those fields, or someone with a background in those fields who is wanting to shift to part-time work.

Please note that due to the nature of working in family law and child protection, rarely, though on occasion, managing complex or difficult clients in a face-to-face setting can be required. As such, candidates should have basic skills in conflict management or a capacity to acquire these. Scope Consultancy upholds high level standards in safeguarding staff and clients.

About you:

We are looking for an individual with excellent attention-to-detail, who is proactive with high level organisational and time management skills. Candidates should be able to multi-task and take initiative, as working autonomously is a large part of the role. Candidates must have a warm and friendly attitude and be adept at working positively and effectively with children and families. When working in the office, you will often form the first face-to-face experience families have with Scope Consultancy, when they arrive for Family Report interviews.

This role will involve a broad variety of tasks each day, and as such, we are looking for someone who takes a proactive and positive approach, with a willingness to take on diverse tasks that may arise spontaneously.

For a candidate who may be in the early stage of their career, you will be provided with frontline exposure and invaluable experiences in the fields of family law and child protection as you engage directly with families, lawyers and experts in those fields.

Duties & responsibilities:

  • Drafting templates for Family Reports based on written and transcribed notes taken by our Owner/Senior Consultant
  • Designing flyers and other written or marketing materials
  • Booking appointments and liaising with lawyers and other professionals
  • Emailing and engaging with clients, including in a face-to-face setting
  • Greeting children and families in the office as they arrive for Family Report interviews
  • Occasional attendance at events hosted by Scope Consultancy, including managing hosting duties (this may require very occasional work out of hours)
  • Small communications tasks, depending on the skills of the candidate, for example, social media posting or creating content for the website
  • Other miscellaneous administrative tasks that arise

Attributes and skills:

Required:

  • High level attention-to-detail
  • Excellent written and verbal communication skills
  • High level organisational and time management skills
  • Ability to multi-task and meet deadlines
  • High level administrative skills, including experience using email and web applications
  • Experience or skills dealing with children and families, especially in a child protection context
  • Basic conflict management skills and confidence to deal with difficult conversations in a face-to-face setting
  • Intermediate to advanced skills in Microsoft Word

Desirable:

  • Experience managing social media accounts
  • Basic graphic design skills, including experience using Canva, Adobe or other design applications for flyers and marketing collateral

Work conditions & pay:

This role is flexible and will involve a mixture of working from the office (Benowa/Gold Coast area) and from home. A total of 15 hours per week (two days) may be worked in two full days or may be spread over multiple days. Working days are negotiable and flexible.

Please note this position may be hired at a casual rate of $35 per hour plus super, or a permanent part-time arrangement can be implemented at $25 per hour, with pro rata leave entitlements and superannuation of 11%.

Successful candidates will need to undergo a national police check.

A valid Blue Card and a current Working with Children check are essential.

How to apply:

To apply, please click 'Apply Now' and submit your CV and a cover letter (maximum two pages) outlining your suitability for the role.

Please ensure you include at least two referees.

Please apply as soon as possible as shortlisted candidates may be interviewed at any time.

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