• REPORTING TO: Principal Solicitor
• DEPARTMENT: Legal
• LOCATION: Sydney

Introduction

Seniors Rights Service is the leading community-based provider of legal services, aged care advocacy and rights education and information to older people in NSW. The Aged Care Supported Accommodation project represents an exciting and significant expansion of our free legal service to provide legal representation and support to vulnerable people living in Retirement Villages, aged care homes and other supported accommodation and to provide education and information to seniors in regional NSW through an expanded outreach program.

This project will expand the scope of our current project and deliver best quality free legal assistance services and legal education to residents of supported accommodation in NSW.

People who live in supported accommodation such as aged care homes, hostels, boarding houses and retirement villages are more vulnerable for reasons that include old age, health, physical disabilities, lack of knowledge of their rights, responsibilities and available options to resolve disputes. It is expected that this project will help improve the quality and standard of living of vulnerable seniors through the provision of legal support, information, and educational programs.

Accountability and Supervision

The Project Manager, Aged Care Supported Accommodation reports to and is supervised by the Principal Solicitor.

The Role

The Project Manager is responsible for leading the implementation of an expanded program to provide legal services, information and education to some of the NSW’s most vulnerable seniors living in retirement villages, aged care homes and other supported accommodation. The project will deliver outreach services and education to seniors living in Retirement Villages across NSW and produce a range of information resources and collateral. The Project Manager will be a highly organised, hands-on project manager who is able to work independently and collaboratively as part of a small team, is used to meeting deadlines and determined to deliver an ambitious time sensitive project.

Key Responsibilities

• Project design, implementation and delivery
• Resource development, production and distribution
• Project accountability and reporting

Performance Area 1 –Project Implementation and delivery

• Develop and oversee the implementation of the Aged Care Supported Accommodation project plan including producing action plans and schedules to ensure targets contained in the project plan are achieved on time.
• Undertake research to identify government supported aged care facilities for vulnerable people and Aboriginal controlled aged care facilities across the state for targeting under this program
• Develop and maintain strong relationships with project stakeholders, including the Retirement Village Residents Association, Aged Care facilities, local councils and other senior’s community groups to promote the program and engage with a wide group of older people.
• Schedule visits to Supported accommodation providers in targeted LGAs and gain relevant permissions to deliver legal clinics and education sessions
• Promote the project to relevant stakeholders
• Identify any barriers or impediments to the project and devise appropriate mitigation strategies
• Support solicitors to deliver legal clinics and education sessions to targeted accommodation services

Performance Area 2 – Resource development, production and distribution

• Support the work of the Communications team to produce project collateral that is accessible and compelling
• Work with the Communications team to identify relevant promotional avenues
• Distribute promotional collateral

Performance Area 3 – Project accountability and reporting

• Track and manage program evaluation and reporting requirements in line with contractual requirements and within timeframes.
• Provide monthly reports to the Principal Solicitor on the project’s implementation
• Prepare reports for the funding agency as required

key Selection Criteria

Essential

1. Tertiary qualifications and/or extensive experience in project management including the ability to schedule a project to meet milestones and achieve outcomes.
2. Experience in implementing and reporting on projects in line with budget and contractual requirements.
3. Demonstrated ability to develop and maintain relationships with stakeholders.
4. Strong verbal and written communication skills, including sound IT skills.
5. Experience in community development and engagement
6. Ability to work under pressure and to manage complex and often competing tasks and priorities.
7. Ability to prioritise your own work and deliver results.

Desirable

1. Understanding or experience of working in a community organisation.
2. Demonstrated understanding of the rights of older people and the dynamics of ageism.