Empower People and Communities, Lead Change and Drive Social Impact in Melbourne’s West

• Strategic leadership role working alongside the CEO
• Shape community-informed service delivery models to support communities rich in cultural diversity, ensuring access to helping those most in need
• Lead our community-facing and services portfolio and our role in unlocking pathways to connection, learning, work and justice

Your Impact

Step into a career-defining role at commUnity+ and lead multi-disciplinary teams to provide truly person-centred and integrated services. You will champion collaborative design and new delivery models of vital programs that provide meaningful outcomes for people, families and communities in Melbourne’s greater West and North. Collaborate through communities of practice across divisions and shape innovative solutions to address evolving community needs.

About commUnity+

commUnity+ is a trusted not-for-profit organisation dedicated to promoting social inclusion, economic participation and community development. With a history spanning over 40 years, their services include Adult Education, Legal Services, Neighbourhood House activities and Family Support Programs - creating opportunities for people to thrive.

comm-unityplus.org.au. 

Why join commUnity+?

• A values-driven culture focused on empowerment, accountability & collaboration
• Generous leave entitlements & flexible work arrangements; culturally inclusive leave & reflection leave to foster inclusivity and work life balance
• Supported career development
• Full salary packaging, onsite parking, discounted gym membership

The role

Reporting to the CEO, this role leads the development and implementation of new service delivery frameworks, ensuring programs align with strategic objectives and meet the evolving needs of the community. You will guide multi-disciplinary senior managers, foster stakeholder relationships and ensure compliance with funding and regulatory requirements to deliver impactful outcomes.

Key responsibilities

• Strategic Focus, drive the planning and delivery of integrated services aligned with commUnity+’s new strategic plan
• Innovation & Development, develop and implement frameworks to enhance service delivery, internal collaboration, stakeholder engagement and community impact
• Leadership, inspire, mentor and empower a diverse team to deliver high-quality services
• Stakeholder Engagement, strengthen relationships with government, community organisations and funding bodies.
• Compliance & Reporting, at a high level, ensure programs meet contractual obligations and maintain the highest standards of governance and accountability.

About You

You are a strategic and compassionate leader with a passion for empowering communities and a proven track record in delivering multi-faceted programs. You bring:

• Over 5 years of senior leadership experience in community, not-for-profit or government organisations.
• Expertise in community services, with deep knowledge of compliance and funding requirements
• A collaborative approach to building partnerships and managing diverse teams across multiple locations
• Inclusive and deliberate communication skills, with the ability to engage effectively with stakeholders, staff and the community
• A commitment to social justice and a proven ability to lead change in complex environments

Please apply with an updated resume and cover letter, via the Apply Now link.

If you have any queries please contact Anna Skeels on 0413 955 355 or via [email protected], using the subject line: Executive Director Client Services - commUnity+ enquiry via EthicalJobs.

Apply now to become part of a dedicated team committed to creating a better, more inclusive future. At the Social Compass Group, we are dedicated to fostering an inclusive and diverse sector that reflects the communities we serve. We believe that a variety of perspectives, ideas and backgrounds enriches our work and leads to better outcomes for our customers and community well-being. We particularly encourage and support people with disabilities, Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, individuals from culturally diverse backgrounds and residents of Melbourne’s Western Suburbs to apply, as we work together to support community growth and empowerment.