This is a rare opportunity to join the Social Impact Hub (SIH), an innovative social enterprise that has been serving the impact sector for over a decade. In this exciting role, you will lead and manage advisory programs and projects for purpose-led clients and partners. You will have the opportunity to work with a diverse range of clients including social enterprises, not-for-profits and corporates, helping them to maximise their impact and create sustainable solutions to complex social challenges. You will be part of a dynamic team dedicated to driving positive change in the world. The role provides a unique opportunity to gain exposure and to input into multiple pillars of the Hub to meet the different needs of the social and environmental impact ecosystem. These pillars include advisory services, education, mobilising capital and ecosystem building.

Social Impact Hub values

We are a small, hard-working and passionate team at the Social Impact Hub. We seek someone who fits our values and culture. Our values are:

• We have our finger on the pulse
• We’re truly collaborative

• We keep it real

• We push the boundaries of what’s possible

The Manager, Advisory Services role is responsible for management and the business development of projects that deliver advisory services to build the capacity and capability of social purpose organisations and changemakers. Our advisory services cover a range of areas, including strategy, governance, business model design, impact measurement and financial modelling, as well as educational program design. The role will suit an experienced management consultant and project manager who enjoys working across multiple projects and services and interacting with a large and diverse set of stakeholders internally and externally. This role will work closely with all members of the Social Impact Hub team and leverage the Social Impact Hub's Professional Impact Network (PIN) of 90+ experts which is our expert delivery 'arm'.

Responsibilities include:

• Managing the end-to-end delivery of advisory programs and projects for Social Impact Hub clients, ensuring successful delivery, exceptional client experience and identifying opportunities to further deepen the client relationship and drive impact.
• Responding to inbound leads and requests for proposals (RFPs) and engagement in proactive business development.
• Engaging with clients to understand their needs, scope projects that provide impactful solutions, and develop meaningful relationships.
• Resourcing projects with our Professional Impact Network and skilled volunteers, including briefing in the appropriate team, attending kick off and project meetings, undertaking quality assurance on deliverables and project closure, wrap up and reporting.
• Working with the Advisory Services team to monitor and improve the performance, efficiency and effectiveness of our products, services and processes.
• Collaborating across the Social Impact Hub team and sharing insights to support with marketing, ecosystem building and the mobilisation of capital.

What we're looking for

Essential Skills and Experience:

• Demonstrated experience building and managing relationships with clients and ideally other stakeholders including consultants, funders and internal team members.
• Demonstrated experience in scoping and budgeting of projects.
• Demonstrated experience in project management, including managing multiple projects with competing deadlines and conducting quality assurance on client deliverables.
• Demonstrated experience in drafting proposals, tenders and/or grant applications.
• Ability to self-manage, be highly organised, manage priorities and work independently as well as part of a team.
• Ability to balance strategic and operational needs and to achieve outcomes in a growing organisation and evolving external environment.
• Excellent communication skills, both written and verbal.
• Excellent attention to detail.
• Strong IT skills and ability to learn new systems (we use Zoho One) and processes.

Desired Skills and Experience:

• It is preferable that the candidate has worked in a client-facing role at a management consulting or professional services firm.
• Knowledge of the social sector and at least one of the Social Impact Hub’s areas of work is preferred (i.e. impact investing, enterprise education, social enterprise development, impact measurement, philanthropy, corporate social responsibility).

Who we are looking for

The successful candidate will:

• Show initiative and be able to work autonomously, but also be a team player;
• Be self-motivated and have a “can do” action-orientated approach;
• Display exceptional ethical standards;
• Be a fast learner;
• Be adaptable and flexible;
• Thrive working quickly across a variety of activities with competing deadlines; and
• Very importantly, have a passion for making a difference within the organisation and the wider community.

What you'll get

For full transparency, we're a mission-driven organisation and we can't match the salary packages of consulting firms or large corporates. However, we do our best to provide a decent salary and a great working environment for our people. We understand and value flexibility in the workplace. We are open to candidates who would like to work full-time or part-time. Part-time can be 3+ days per week or school hours across the week, or a combination. The role is also hybrid in that Mondays, Tuesdays and Thursdays are collaboration days in our office, andWednesdays and Fridays are generally 'working from home' days. We are located in a small office based in Edgecliff, right above the train station.

Social Impact Hub employees have access to:

• Salary sacrifice benefits
• Team wellbeing and engagement program, including access to team health and fitness opportunities
• Phone allowance
• A comprehensive learning and development program, including monthly training and an annual individual learning and development budget. As a learning organisation, we take learning seriously and there are plenty of amazing experts to learn from, and programs to participate in. All new starters can join our Social Impact Fellowship program.
• A dynamic and supportive work environment where you can make a difference
• A buddy/mentor amongst the team

Please contact our General Manager, Jen Mullen on [email protected] using the subject line: Manager, Advisory Services enquiry via EthicalJobs if you have any questions or would like to express your interest in the role.

A position description is attached.