• Based in Bankstown | Hybrid Working Model
• Full Time Permanent role; working 35 hours per week
• Attractive Salary | Salary Packaging Options

Do you want to work with a leading purpose driven, community-based organisation?

SSI's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Role

As a Casework Specialist you will be part of the Quality Assurance team and will work alongside casework teams to promote best practice and support continuous improvement in service delivery. You will achieve this by supporting quality practice and building the skills and capabilities of our caseworkers and managers.

• Foster accountable and collaborative casework that respects the culture and context of each child, young person, family and community and is based on timely sharing of accurate information to ensure that the support meets their identified needs.
• Provide expert knowledge and understanding of the statutory requirements of the OOHC sector and support caseworkers in applying this to their practice.
• Provide specialist advice to all levels of management and groups of staff and provide expert assistance in complex or sensitive cases
• Work with and mentor caseworkers and managers in a planned and coordinated manner to role model and develop case practice skills that is responsive to the changing needs of children, young people and families
• Undertake reviews and identify gaps in caseworker practice, report on findings, and find solutions to improve the quality of casework through professional development and quality assurance programs
• Develop an understanding of research and research-to-practice initiatives and commit to ongoing personal professional development including attending relevant practice forums and educational events
• Support the transfer of policy and research into practical casework application via role modelling with caseworkers and taking a lead role in specific casework functions as a component of supported learning and development
• Implement professional development programs within service delivery areas that improve and guide local casework and achieve clearly articulated quality casework outcomes
• Develop and maintain networks and relationships with key stakeholders and clinical experts to deliver appropriate services for children, young people and families
• Other duties as directed from time to time within your skills range and capacity.

Selection Criteria

• Tertiary qualifications (Bachelor's degree) in Social Science, b. Social Work or equivalent
• Minimum 7 years' experience in working with children, young people, carers and families involved in child protection and/or NSW Statutory OOHC services.
• Experience in leading, supervising and/or coaching team members.
• Experience and knowledge of the Children's Court processes and related legislation and standards.
• Knowledge of child development and trauma related models.
• Excellent written and verbal communication skills.
• Well-developed analytical and organisational skills.
• Well-developed conflict resolution and negotiation skills.
• A valid NSW driver's licence

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally. Access based in QLD joined the SSI Group in 2018.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth;
• Access to our inhouse wellbeing programs, three days of culture and well-being leave
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and are committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

Should you require further information about the role please contact [email protected] using the subject line: Casework Specialist enquiry via EthicalJobs.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at [email protected] or call Vimla Khooblall on 0410 801 184.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons - viewer discretion is advised.