Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?

With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

The Role

Reporting to the Head of Executive Communications & Media, the Communications Officer will be responsible for both leading and supporting the delivery of strategic communications advice, supporting the organisation’s corporate affairs function, Office of the CEO, settlement programs, advocacy campaigns, and general organisational initiatives and events.

This will be a 12-month contract position, developing content for the Office of the CEO and wider organisation on behalf of the corporate communications function. This includes journal articles, speeches, video scripts, blogs, and targeted correspondence with key external and internal stakeholders. 

Key responsibilities include:

• Work closely with internal stakeholders to leverage company specific data and corporate announcements (internal and external) across multi-media, digital, video and livestream channels.
• Working with line management groups to build and implement corporate communications solutions in line with business needs including, but not limited to the AGM and annual report supporting the department leads, and some program marketing activity supporting Program leads.
• Working with the advocacy and research team to coordinate the development of advocacy focused content through the development of internal and external content strategies and materials. This includes the writing, photographing, video development, editing, designing, and publishing of blogs, newsletters, presentations, social media, and website content.
• Develop and pitch media stories to support the aims of key SSI programs and initiatives, with a particular focus on settlement programs, research, policy and advocacy.
• Develop communications collateral including in-language suitable for CALD communities, with a strong focus on written communication skills and social media content development
• Develop and write nominations for industry award applications to elevate the reputation of SSI and highlight the achievements of key staff and stakeholders. 
• Lead and support the ideation and delivery of 360 communications plans designed to enhance corporate brand and market key initiatives.

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.

About You

As an exceptional communicator, you will be eager to learn and kick-start your Communications career. This is great opportunity to hone your written communication skills and develop media engagement skills, gaining hands-on experience in a community focused NFP organisation. 

Essential criteria:

• Relevant tertiary qualifications in Communications or an equivalent field.
• Excellent verbal and written communications skills, along with strong presentation skills.
• Ability to liaise at all levels inside and outside the organisation. 
• Adaptability to changing environment and workloads.
• Ability to act on initiative.
• Basic knowledge of video and image editing techniques and software. 
• Experience implementing and developing internal and external strategies and channels.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential.

Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants.

Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight.
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or call us on 0403 984 893.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected], using the subject line: Communications Officer enquiry via EthicalJobs.

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.