• Based in Bankstown; Hybrid working model
• Full Time Fixed Term Contract until July 2024; working 35 hours per week.
• Competitive salary for the right candidate plus Salary Packaging Options!

Do you want to work with a leading purpose driven, community-based organisation?

SSI's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Role

The contract Specialist works as part of a team of specialists within the Quality function for SSI's Employment Services division.

The role is responsible for managing service contracts to ensure all external services meet agreed commercial contractual requirements performance and service quality of SSI's Employment Services programs by Liaising on behalf of the organisation in matters relating to assigned contracts, maintaining liaison between company and Stakeholders and funding bodies through preparation and coordination of applicable correspondence.

The role is responsible on identifying areas of compliance, potential compliance risk areas, and areas for improvement by working collaboratively with the quality team to ensure internal system, process and policies meet updated contractual requirements.

• Conducting meetings and coordinating with concerned management in reviewing documents, recommending appropriate action to resolve administrative /contractual problems resulting from such reviews.
• Acting as a member of the negotiating team on company contract proposals on amendments and supplementary agreements thereto.
• Liaising on behalf of the organisation in matters relating to assigned contracts, maintaining liaison between company and Stakeholders and funding bodies through preparation and coordination of applicable correspondence.
• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
• Working with operating staff and leadership team to establish procedures, standards, systems, and procedures
• Acting as a catalyst for change and improvement in performance/quality

Selection Criteria

• Qualifications in Business Management, Economics, Accounting, Finance, Risk Management, or similar qualification desirable or be willing to work towards
• Experience working in a team to successfully deliver high quality service, deliverables, performance improvements, and operational outcomes
• High level customer centric approach and the ability to achieve quality and accuracy in service standards, KPIs, and targets
• Outstanding attention to detail and accuracy in administrative tasks and reporting
• Ability to read, analyse and interpret DEEDS, data, and to present data, and make recommendations for improvements
• Commercial acumen with demonstrated experience in identifying operational efficiencies and implementing strategies for increased performance
• Good working knowledge of current Employment Services contracts and guidelines, or the ability to understand and interpret government contracts, deeds or guidelines, and funding systems and requirements
• High level digital literacy, including current working knowledge of the ESS Web system, or the ability to pick up new systems and software programs quickly.
• Knowledge of quality management systems and frameworks such as ISO9001 standards, the DESE Quality Assurance Framework, the National Standard for Disability Services, and the ability to pick up new systems and frameworks quickly

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally. Access based in QLD joined the SSI Group in 2018.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth;
• Access to our inhouse wellbeing programs, three days of culture and well-being leave
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at [email protected] using the subject line: Contract Specialist enquiry via EthicalJobs or call Vimla Khooblall on 0410 801 184.