• Full Time permanent role | Working 35 hours per week | part time or job share will be considered
• Sydney South West based location
• Attractive Remuneration Package | Salary packaging benefits
• Work with at risk people to create opportunities for a positive future

About Us

SSI is a national not-for-profit organisation providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.

About You

This casework focused role sits within the new NSW Multicultural DFV Service which offers Domestic and Family Violence programs through culturally responsive services to women from culturally and linguistically diverse (CALD) backgrounds in South Western Sydney.

The casework component of the service takes an intersectional approach, which includes individual advocacy, case management, safety planning, risk assessments, information and referrals, crisis support and counselling to address the unique needs and challenges faced by women accessing the service.

Responsibilities, Accountabilities and Deliverables

• Provide a holistic and dignity driven domestic and family violence response to clients who have experienced or are experiencing gender-based violence using trauma-informed, case management approaches
• Provide phone and face to face comprehensive and ongoing risk assessments, safety planning, crisis support, advocacy, information, referrals to additional services and supporting clients to navigate the service system
• Provide client centred approaches to victim-survivors with a strong understanding of complexities relating to domestic, family or sexual violence including collaboration with other services that may hold the major responsibility for the client
• Practice from a solutions-focused perspective when faced with complex situations evolving from service barriers and other system gaps
• Ensure work practices are ethical and comply with the practice principles, standards and guidance for Domestic and Family Violence services in NSW
• Complete case notes within set timeframes, maintain accurate data records and provide program reports as required by the senior DFSV Practitioner

Other duties as directed from time to time within your skills range and capacity.

Please ask us for a copy of the PD for the full responsibilities.

 Essential Criteria

• Experience in working with women and their families impacted by domestic and family violence;
• Demonstrated experience in working with culturally and linguistically diverse communities and knowledge of barriers impacting on migrants and refugees;
• Highly developed interpersonal and communication skills particularly in negotiation, advocacy and conflict resolution;
• Knowledge and skills to ensure the provision of culturally, gender and age-appropriate services to clients;
• Working knowledge of the laws related to Domestic & Family Violence
• Tertiary education is social science, psychology or related areas or equivalent experience
• Bilingual/Bicultural is DESIRABLE

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our in-house wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

All successful candidates will be required to undergo pre-employment checks including reference checks, WWCC, a Criminal History Check and NDIS Screening check (if applicable) as a reasonable condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. Applications without cover letters will not be considered.

Should you require further information about the role please contact [email protected], using the subject line: Domestic Family Violence Practitioner / Case Worker enquiry via EthicalJobs. 

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

Our commitment to Diversity:

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability. We accept and consider all your experience including from overseas and volunteering opportunities.

Our commitment to flexible working:

SSI is committed to ensuring that we reflect the NSW community that we serve. We support an inclusive workplace where staff have access to opportunities, enabling our team members to drive innovation and delivery of high-quality services. We are open to discussing flexible working arrangements and encourage our people to explore new ways of working - including part-time, job-share or working from different locations. Everyone can ask about it.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can also assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected] or call Vimla on 0410801184.