Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?

With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

About Role

Due to the growth of our Humanitarian Settlement Program, Housing Program, we are expanding our team.

HSP aims to build the skills and knowledge for clients' social and economic well-being. It delivers Settlement Services to Clients through a tailored, needs-based case management approach. The relationship with the Case Manager is the foundation on which the HSP case management process is based, working in partnership with Clients and other service provider personnel, case workers, and professionals involved in supporting the Client.

About You

As an HSP Housing team member, you will provide necessary case support to HSP clients within the Housing division to deliver services related to core aspects of the settlement of complex case support, domestic violence support, access to homelessness services support, On-Arrival Accommodation, Initial Accommodation Support, Long Term Accommodation, emergency accommodation, and basic household goods package. 

We have some very exciting opportunities in the team to help and support newly arrived families, couples and individuals start their lives in Australia.

As a Housing Assistant, you will provide necessary housing case support and administration assistance to the Humanitarian Settlement Housing Program and case management staff to facilitate housing services delivery. Duties will include providing HSP Housing clients with their rental forms and inquiries.

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success of each role you feel best aligns to your skills and interest.

Essential Criteria

• Bachelor/ Master of Social Work or Psychology (preferred for Specialised Housing Officer) or Diploma of Community Services.
• Experience in housing and Real-estate.
• Knowledge and understanding of the refugee settlement process.
• Strong understanding of disability, domestic violence and homelessness needs.
• Working with culturally & linguistically diverse communities.
• Arabic, Dari, Farsi, Kurdish, and Burmese language skills highly desirable, African language speaker with housing experience is also highly preferred.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry-leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our in-house well-being programs.
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our Commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or [email protected] using the subject line: Humanitarian Settlement Program Housing Talent Campaign - Housing Assistant enquiry via EthicalJobs or call us at 0468 836 759.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected] using the subject line: Humanitarian Settlement Program Housing Talent Campaign - Housing Assistant enquiry via EthicalJobs.

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.