• Position No: 1009
• Enquiries: ​Nikki Kerr (02) 9646 6700
• Work Type: ​Full-time; 38 hours per week. Contract up to 30 June 2027 (continuation subject toongoing funding)
• Location:​ Carramar
• Salary: Administrative Officer Level 6. A generous salary packaging scheme is also offered.
• Vaccination Requirement: Category B

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.

Come & join us!

THE ORGANISATION

"STARTTS is a not-for profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

THE ROLE

The Executive Support Administrative Officer provides essential administrative and operational support to the Executive team. This highly collaborative role requires adaptability and a hands-on approach to ensure the smooth day-to-day functioning of the Executive Office while aligning with the organisation’s strategic objectives. 

A key responsibility of this role is to coordinate logistics, manage workflows, and act as a key liaison across teams to support executive functions effectively. The role also provides comprehensive administrative support, ensuring clear communication, maintaining a professional and organised administrative structure, and managing executive projects and organisational events in collaboration with the Executive Support and Communications Teams.

Additionally, this position plays a hands-on role in maintaining the CEO’s office environment, assisting with meeting arrangements, and supporting strategic planning events. In the absence of the Executive Assistant to the CEO, the role provides coverage and serves as the primary point of contact for the CEO to ensure seamless operations. 

The role also provides key administrative and logistical support to the Strategic Planning Project Officer, assisting in the coordination of strategic planning activities, reporting, and documentation to facilitate effective implementation of the strategic plan across the organisation. In the absence of the Strategic Planning Project Officer, the role will provide coverage and serve as the primary point of contact for Strategic Planning inquiries and scheduling.

The position requires a highly organised and resourceful individual who thrives in a fast-paced environment, possesses exceptional attention to detail, and takes pride in maintaining efficient systems and processes. The successful candidate must be able to uphold administrative order, handle confidential and sensitive information with discretion, and demonstrate a proactive and solutions-focused mindset. 

PERKS & BENEFITS

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annualleave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Flexible hybrid work.

ESSENTIAL REQUIREMENTS

• Demonstrated excellent administrative skills ensuring high levels of accuracy and attention to detail supporting senior management roles, including diary management, travel bookings and stakeholder liaison.
• Well-developed organisational and time management skills, and ability to work with minimal supervision, meet deadlines and manage competing priorities using initiative when required. 
• Excellent computer skills with experience in Microsoft Office including Outlook, SharePoint, PowerPoint, Word, Excel, and project management tools such as Trello. 
• Demonstrated experience in managing paper based and electronic filing systems. 
• Proven project management skills within an administrative context. 
• Commitment to work outside of regular working hours as required. 
• Effective oral, written & interpersonal communication skills and proficiency in the use of Microsoft Office.
• Ability to work independently and as part of a multidisciplinary team within a multicultural environment. 

Desirable Requirements: 

• Additional qualifications or certifications in project management or relevant fields. 
• Demonstrated interest in human rights and social justice issues. 
• Experience working in the Not-For-Profit sector.

*This position is not considered child-related employment and will require a National Police Check. 

VACCINATION REQUIREMENTS

*This role is a Category B role. While it is strongly recommended that Category B workers be vaccinated for COVID-19, influenza, and other transmissible diseases, it is not mandatory to have these vaccinations. 

Should you be unable to comply with the vaccination recommendations before your commencement date, it will not affect your offer of employment.

HOW TO APPLY

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. 

1. Complete an application form by clicking "Apply Now".
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”).
3. Submit an up-to-date Curriculum Vitae (CV).
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered).
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample).
6. A cover letter is optional.

A position description is attached.