Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in thelives of vulnerable people in communities.

Come & join us! 

THE ORGANISATION

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of servicesto refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people andcommunities to take control over their own lives, using a strengths-based approach and building onindividual, family, community and cultural strengths."

THE ROLE

This position will be working within STARTTS Families in Cultural Transition (FICT) Team to enhance the capacity of carers in Wollongong from refugee communities with the aim of creating more equity and access to carer support services. A focus will be on delivering carer wellbeing interventions, as well as creating cultural safety outcomes by upskilling mainstream services, so refugee-background carers are more likely to access supports. The position will also provide appropriate groupwork interventions using a culturally congruent approach. 

PERKS & BENEFITS

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annualleave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Flexible hybrid work.

Position No: 1135-6

Enquiries:​ Farzana; FICT Team Leader (02) 9646 6700

Work Type:​ Part-time; up to 16 hours per week. Contract up to 19 December 2025 (continuation subject to ongoing funding)

Location:​ Wollongong

Salary: Health Education Officer, or other relevant classification based on qualifications, experience and requirements of the role. A generous salary packaging scheme is also offered.

Vaccination Requirement: Category A

ESSENTIAL REQUIREMENTS

1. Relevant qualifications (Health, Social Work, Psychology, Social Sciences, Youth Work or other relevant) or related experience.
2. Demonstrated lived experience as a refugee carer.
3. Understanding of refugee issues and the effects of torture on individuals, families and communities with a particular focus on women and families.
4. Bi-lingual in English and a community language relevant to refugee communities living in Wollongong.
5. Demonstrated Group Work skills and/or experience.
6. Excellent oral, written & interpersonal communication skills and proficiency in the use of Microsoft Office.
7. Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
8. Current NSW Driver’s licence.

DESIRABLE REQUIREMENTS

1. Demonstrated skills/experience in providing training in a multicultural context.

*This position is considered child-related employment and will require a Working with Children Check and a National Police Check. 

VACCINATION REQUIREMENTS

*This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).

Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis.

COVID19 vaccination is strongly recommended, but not a requirement for employment.

If successful you must provide evidence of vaccination and/or assessment.

Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.  

If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.

HOW TO APPLY

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. 

1. Complete an application form by clicking "Apply Now".
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”).
3. Submit an up-to-date Curriculum Vitae (CV).
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered).
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample).
6. A cover letter is optional.

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check: https://ocg.nsw.gov.au/working-children-check/applicant

A position description is attached.