• Job no: R78XN

About Us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride. 

On offer:

• Can be based in either Western Sydney or Wollongong sites
• Full-time, permanent opportunity
• Salary Packaging options (up to $15,899 tax free!!)
• Meals and entertainment allowance of up to $2,650!!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
• Excellent training and career development
• Supportive team environment

Role overview:

• The role of the Service Manager is to oversee various programs with the Community Service cluster, ensuring delivery of high-quality services to clients.
• Responsibilities will encompass providing consultation, design and monitoring of service delivery, assistance and management of budgets, funding compliance and developing and motivating employees.
• Develop and maintain key relationships with stakeholders within a region, including attending forums, networks and other meetings to promote and improve service delivery.
• Provide leadership to Service Leaders supporting staff members in their work with people who experience mental illness.
• Assist the Regional Manager (where applicable) in fostering high-quality, safe and effective services and contributing to organisational strategic goals.

Requirements:

• Ideally tertiary qualifications in psychology, social work, or related (or completed Diploma with relevant experience)
• Ideally at least 2 years experience leading a team and managing programs
• In depth understanding of issues pertaining to mental illness and the impact on individuals
• Ability to build and maintain strong collaborative relationships with the community and staff
• Demonstrated experience in managing staff, including recruitment, supervision, professional development and performance
• Well-developed communication, interpersonal and conflict resolution skills
• Ability to work autonomously with supervision and as part of a team
• Experience managing budgets
• Excellent negotiation, problem solving and decision-making skills, as well as the ability to work to time frames, meet deadlines, and work in challenging situations
• Competency in administration, documentation, reporting and intermediate computer skills in Microsoft Office
• Available to occasionally be on-call (this would be approximately 1 week every 6 weeks)
• Current driver's license
• Must be willing to do some travel between sites
• Must be eligible to apply/currently hold a WWCC
• Must hold/be willing to apply for NDIS worker screening clearance

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement. 

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply Now!

To apply complete the online application form, include a cover letter highlighting your experience with relation to the 'requirements' section, and attach a copy of your most recent CV.

Closing date for applications: Applications will be viewed and actioned upon receipt.

For queries email [email protected] using the subject line: Service Manager enquiry via EthicalJobs.