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Crisis Response After Hours Intake Worker - Sutherland Shire / Eastern Suburbs

St Vincent de Paul Society NSW
  • Location:  Flexible to work from sites in Sutherland Shire or Eastern Suburbs Region
  • NFP salary packaging tax-free benefits, increasing your take-home pay! 
  • Part-time (22.5 hours per week) Maximum-term contract until 30th June 2026 
  • *Must be able to work 4:30 pm to midnight (Wednesday, Friday & Saturday)

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. 

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. 

For more information about working at Vinnies please see video below.

Your Role

The Crisis Response After Hours Intake Worker is a diverse role responsible for processing referrals and coordinating an effective response outside of normal business hours for women with or without children who are leaving domestic/family violence and providing a variety of support to clients.

Your Responsibility

  • Refer eligible clients to designated accommodation services in accordance with established protocol
  • Attend site for all client arrivals into accommodation and Complete relevant documentation.
  • Maintain an up-to-date service directory and networks with other service providers.
  • Maintain and update information in the CIMS data base including all administrative tasks associated with assessment and referrals.
  • Maintain privacy and confidentiality according to the Society’s Code of Conduct and Privacy policy and relevant legislation.
  • Be aware of and implement relevant government policies and guidelines which pertain to the services provided.
  • Maintain a broad understanding of State and Federal government policies that have a direct impact on the delivery of services to people who are homeless or at risk of homelessness.
  • Maintain good relationships with other bodies that interact with the Society and its clients.

You Will Need

  • Appropriate Diploma or highly regarded domestic and family violence experience or other relevant field or equivalent work experience.
  • Demonstrated experience in managing crisis intervention and case work for women with/without children experiencing domestic and family violence, including people with complex and/or high-level needs.
  • Excellent written and oral communication skills, including highly developed interpersonal skills with an ability to relate positively and confidently with a wide range of people, in a variety of settings.
  • Demonstrated ability to use client database and Microsoft Office packages such as Word, Excel, Outlook.
  • Demonstrated ability to work as part of a team and to work independently and unsupervised.
  • Understanding of child protection issues, legislation and requirements.
  • Possess good problem solving and conflict resolution skills.
  • NSW driver license.

Apply Now

If this sounds like you, don’t wait - Apply Now, we are interviewing applications as we receive them.

Any queries please contact [email protected] using the subject line: Crisis Response After Hours Intake Worker - Sutherland Shire / Eastern Suburbs enquiry via EthicalJobs.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

Apply now

Applications for this role will take you to the employer’s site.

St Vincent de Paul Society NSW's logo
Apply now

Applications for this role will take you to the employer's site.

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