• Time Fraction: Part-time (0.8 FTE)
  
• Salary Range: Annual Base Salary $85,000 – $91,600 (full time equivalent) + Superannuation
  
• SCHADS Level: 4
  
• Start Date: ASAP
  
• Duration: Fixed-term until June 2026
  
• Role Type: Designated Lived Experience role
  
• Reports to: General Manager, Tandem Support Services
  
• Location: Tandem Office, Abbotsford / Hybrid
  
• Benefits: Generous not-for-profit salary packaging

About Tandem

Tandem was established in 1994 and is proud to be the trusted voice of family and friends in mental health in Victoria. As the Victorian peak body with a sole focus on the needs and interests of mental health carers, Tandem’s role is to provide leadership, coordination and knowledge for the organisations and individuals who are working to improve outcomes for Victorian people living with mental health challenges, their family, carers and supporters.

Tandem is committed to ensuring that the importance of the contribution, expertise, experiences and needs of family, carers and supporters is recognised and addressed, and that they will be essential partners in recovery, service governance and delivery, planning, research, and evaluation.

Your Role

As a Family Carer Peer Support Advisor, you will provide information and referrals, peer support, and non-legal advocacy to assist family, carers and supporters in navigating the mental health system and NDIS.

You will provide peer support via phone, in-person, and online, enabling family, carers and supporters to achieve better supports and be recognised and included as partners in recovery of the person they support.

This role also involves representing Tandem in sector forums, information sessions, and member meetings across Victoria to share knowledge, resources, and updates with the community.

What Makes Me Ideal for This Role?

We’re looking for someone with:

• Lived experience as a family, carer, or supporter of someone with mental health challenges.
• Experience in providing advocacy, advice, and information within a mental health context and the ability to handle complex and sensitive issues with compassion
• Ability to engage with diverse communities, including carers with complex needs.
• A collaborative mindset, with experience developing relationships across services and organisations.
• Relevant tertiary qualification (Social Work, Psychology, Counselling, or Community Development).

Desirable (though not essential)

• Ability to speak a language other than English.

Why Join Tandem?

This is a unique opportunity to make a direct impact by ensuring families, carers, and supporters are heard, informed, and connected to the support they need.

• Join an organisation that values inclusivity, compassion, and the lived experience of family, carers and supporters.
• Hybrid opportunity and consideration for flexible working arrangements to support caring responsibilities
• Salary packaging benefits and Portable Long Service Leave

We’d love to hear from you! If you would like to know more about this role and whether it’s right for you, please reach out to our friendly team.

To apply, please submit your resume and a cover letter.

We strongly encourage applications from First Nations people, as well as people of diverse genders, ages, cultural backgrounds and lived experiences.

Any questions? Let’s talk – contact Wendy Ayzit on 03 8803 5555 or by email at [email protected] using the subject line: Family Carer Peer Support Advisor enquiry via EthicalJobs.

A position description is attached.