Are you passionate about making a real difference in the lives of women overcoming addiction and life-controlling issues? Teen Challenge QLD is seeking a compassionate and dedicated Caseworker to join our Women's Centre in Toowoomba. 

About Us

Teen Challenge QLD is a not-for-profit Christian organisation committed to restoring hope and transforming lives through our residential drug and alcohol rehabilitation programs. With over 53 years of impact, we provide a supportive environment where women can break free from addiction and rebuild their futures.

About the Role

As a casual Caseworker, you will have flexibility and work directly with clients, providing supervision, mentoring, support, and guidance in their journey toward healing and restoration. You will play a crucial role in facilitating group activities, personal studies, Christian devotions, and assisting with daily living skills. You will also be responsible for coordinating professional appointments, facilitating programmed events, and ensuring a safe and structured environment.

This role reports to the Team Leader and requires on-call duties and some weekend/night shifts.

Key Responsibilities

• Build strong rapport with clients and provide supervision, mentoring, and emotional support
• Facilitate Christian devotions, group activities, and personal studies
• Assist clients in developing daily living skills and maintaining appropriate behavioural standards
• Organise and facilitate professional appointments (Doctors, Psychologists, Counsellors, Community Health Workers, Centrelink, etc.)
• Supervise work duties and facilitate recreational outings
• Administer medication and ensure a safe, structured environment
• Accurately collect data and report on client progress
• Assist in fundraising activities to support the program

About You

We are looking for someone who is experienced, resilient, and aligned with our Christian values and mission.

Essential:

• A passion for working with women facing addiction and life challenges
• Strong ability to mentor, support, and build trust with clients
• Excellent communication and teamwork skills 
• Ability to work in a high-pressure environment while maintaining professionalism
• Current Driver’s License & Senior First Aid Certificate
• Working with Children Suitability Card (Blue Card)

Desirable but not essential:

• Certificate IV (minimum) in a relevant field (AOD, Mental Health, Community Services, etc.)
• Experience working within a Therapeutic Community Model.

Ready to be a part of something life-changing?

If you have the heart to serve, support, and mentor women in their journey to freedom, we’d love to hear from you!

APPLY NOW and help us restore hope, rebuild lives, and inspire futures!

Email applications and cover letter to:

Joanne Hobbs (Executive Director) – [email protected] using the subject line: Caseworker - Women's Centre - Toowoomba enquiry via EthicalJobs.

A position description is attached.