• Part time or full time (0.8 FTE – 1.0 FTE) ongoing role, job share considered
• Parkville location with multiple public transport options available
• $131,970 - $136,203 + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to advancing the health and wellbeing of women and newborns since 1856. Guided by our strategic directions, we are committed to innovation, leadership, and providing exceptional care that addresses health inequalities. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About CASA House

CASA House is committed to breaking the silence surrounding sexual assault and advocating for victim/survivors. Our services include crisis care, counselling, advocacy, support groups, and education programs. Guided by an intersectional feminist framework, we aim to provide culturally safe, evidence-based, and trauma-informed care.

About the Role

As the CASA House Manager you will lead our dedicated team in providing critical support services for victim/survivors of sexual assault. You’ll oversee the daily operations of CASA House, driving excellence in crisis counselling, advocacy, and support services. You’ll also manage strategic planning, staff development, and collaboration with key stakeholders to advance best practices in sexual assault response and prevention.

A regular day will see you:

• Lead and motivate a diverse, multidisciplinary team, creating a positive culture and ensuring adherence to quality standards
• Maintain operational oversight, ensuring key performance indicators are maintained, the team are operating within funding parameters and that clinical standards are maintained
• Collaborate with other managers in the Social Model of Health to develop and implement service strategies, and work closely with Director Social Model of Health
• Foster strong relationships with internal and external stakeholders, including government and community organisations
• Drive quality improvement initiatives and ensure compliance with accreditation standards
• Drive quality improvement initiatives and ensure compliance with accreditation standards
• Oversee the 24-hour response service, ensuring victim/survivors receive timely and effective support
• This role offers a unique opportunity to manage a service deeply committed to advocacy, trauma-informed care, and equity, ensuring timely, high-quality support for those in need.

About you

You will be someone with excellent communication, negotiation and advocacy skills, with the ability to collaborate with a wide range of stakeholders.

You’ll also bring with you:

• Tertiary qualifications in Social Work or a relevant health profession, which includes a primary focus on the impacts, trauma, attachment and development, and a practical component such as counselling or case work practice
• Eligibility for membership with the Australian Association of Social Workers (AASW) or other relevant professional body
• Demonstrated crisis counselling experience and extensive specialist knowledge and skills in supporting survivors of sexual assault and violence
• Previous experience of effective leadership in a complex environment, including responding to crisis situations and implementing change
• Demonstrated ability to work effectively within a team whilst maintaining leadership and accountability, and extensive experience in providing professional supervision
• Strong knowledge of contemporary issues in regards to violence against women in policy and practice

Our benefits:

At the Women's you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Mentoring, learning and career development opportunities
• Flexible hours, five weeks annual leave, 17.5% leave loading and monthly ADO’s for full time
• The opportunity to make a meaningful impact on the lives of victim/survivors of sexual assault
• A collaborative and supportive work environment committed to equity and respect
  Inclusion and belonging

The Women's celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, physically, linguistically, culturally and/or gender diverse, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health. If you need assistance or require any reasonable adjustments to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.

Please contact Clare Manning Director Social Model of Health on 8345 2258 or [email protected] using the subject line: CASA House Manager enquiry via EthicalJobs for further discussion about this exciting leadership opportunity.

For more information please view the Position Description.