Job Summary
- Applications close:
- Job posted on: 11th Nov 2024
- Melbourne > Collingwood
We are looking for a highly organised and analytical individual with a passion for supporting business growth to join the team as Sales Operations Manager. This is a wonderful opportunity for someone looking to play a pivotal role in shaping the future of a dynamic social impact agency.
We are Australia’s most awarded social impact agency.
We use design and technology to make change happen, at pace and at scale. In the last 12 months, we’ve designed and built Australia’s first online family violence intervention order, established a new approach to co-design for the Victorian mental health sector, built a peer-to-peer product that helps people learn Auslan, and launched a campaign to shift mainstream perceptions of climate change—plus many more.
Our practice is built on strong foundations of human-centred design and digital making. There are around 60 of us, based mostly in Naarm (Melbourne), working across strategy, research, design, content, delivery and a wonderful support team.
You’ll experience a welcoming environment filled with smart, fun and caring people from a wide variety of backgrounds and disciplines, who are passionate about creativity, making change, and learning from each other.
Your expertise will be appreciated while you get busy making change in sectors such as; arts and public spaces, youth and families, cities, transport and housing, climate, education, First Nations justice, health and wellbeing, public service and sustainable economy.
Learn more about our values and culture at today.design/careers.
As Sales Operations Manager, you will be instrumental in streamlining our sales processes, optimising our pipeline, and ensuring our team has the tools and insights they need to succeed. You will work closely with the business development team to drive efficiency, improve decision-making, and ultimately contribute to our overall business growth.
Sales Process Optimisation: Oversee and optimise our sales processes, from lead generation to client onboarding.
Data Management: Maintain accurate and up-to-date sales data in our CRM system.
Reporting and Analysis: Generate insightful reports and analyse sales performance to identify trends and opportunities.
Client Support: Provide support to the internal team, including managing client enquiries and coordinating internal teams.
Proposal Development: Assist in developing compelling proposals and presentations.
Team Collaboration: Collaborate with cross-functional teams to ensure alignment and efficient workflows.
You will have:
You will also:
Here at Today, we value your skills, passion, and unique experiences, both in and outside the workplace. Even if you don’t perfectly match every criterion or consider yourself too junior, we encourage you to apply! Research shows that many qualified individuals hesitate to apply unless they meet all requirements—regardless, we prioritise potential over a checklist. If you're excited about this opportunity, apply with confidence, share your journey, and let's grow together. We warmly welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, those from diverse cultural and linguistic backgrounds, mature age workers, and members of the LGBTIQA+ community.
We work on work with purpose. Our projects see us finding solutions to big, complex challenges around climate, care and communities.
Above all else we strive to protect our team’s capacity for resilience and their general wellbeing. This goes beyond our dog-friendly workplace and regular pub lunches as a team.
If this role excites you, send us a cover letter and resume! Once we’ve got these, we will take some time to review applications and reach out to candidates who fit the brief. You will then be invited to an interview either online or in the studio.
If you require any accessibility adjustments throughout the hiring process, please feel comfortable to let us know and we will do our best to accommodate.
Applications for this role will take you to the employer’s site.