• Permanent Part time, After hours, on-call position
• (Week day evenings 5-9 pm in person, weekday evenings 9pm-9am and 24 hours over weekends available for calls and able to drive to site as required)
• Work one week in every 3 week rotating roster
• ACT Community Sector MEA Level 4.1 - 4.4
• Rate: $43.08 - $46.35 per hour + superannuation + penalties as per the Community Sector Multiple Enterprise Agreement

Female or female identifying applicants only please as per section s 33B(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.

ABOUT TOORA WOMEN INC.

Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:

• Domestic, family and sexual violence
• Mental health issues
• Drug or alcohol dependency
• Homelessness or needing support to stay out of the homelessness system
• Time in ACT Corrections.

Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.

ABOUT THIS POSITION

The Caretaker provides out of hours crisis support and intervention to Toora Women clients residing in our 12 shared residential properties, via phone or attendance at residence as required.

The Caretaker works one week in three as part of a rotating roster, and includes evening and overnight support requirements.

Our Caretakers also provide support for client services whilst they are on shift.

Responsibilities

• Respond to emergency contacts from Toora clients and undertake emergency assessments including safety and risk.
• Provide crisis intervention, practical and emotional support to clients, by phone or by attending the Toora residence as deemed necessary.
• Encourage women to self-manage crisis, in the first instance.
• Develop and maintain facility knowledge of Toora Women Inc. residences.
• Be available to respond immediately to any phone call, by keeping a designated mobile phone charged and in close vicinity.
• Restrict whereabouts and be able to attend any work site within 30 minutes of call out.
• Always ensure zero blood alcohol level during shifts.
• Provide handover to relevant case coordinator or care team member at end of each shift.

KEY CAPABILITIES

• Ability to work as part of a team and to build strong relationships with colleagues and clients
• High levels of personal integrity and committed to living our organizational values everyday.
• Capacity to work with women experiencing challenging behaviours and comorbid or crisis situations
• Well-developed communication skills
• Ability to relate sensitively to women of diverse cultural, social, economic backgrounds.
• Proficient computer skills including the use of Microsoft office applications.

ESSENTIAL QUALIFICATIONS & EXPERIENCE

• Relevant Community Service qualifications and short-term crisis intervention skills
• Experience in the community sector, ideally with homelessness, DFV or AOD.
• Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.
• Possess a current driver’s license and be willing to drive.

CONTACT FOR MORE INFORMATION

For additional information please contact the People and Culture team via email at [email protected] using the subject line: After Hours Women's Crisis Support Worker (Caretaker) enquiry via EthicalJobs.

Female or female identifying applicants only please as per section s 33B(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.