ABOUT TOORA WOMEN

Toora Women Supports women with complex issues who have experienced past or present trauma, such as:

• Domestic, family and/or sexual violence
• Mental health issues
• Alcohol and/or Drug (AOD) dependencies
• Homelessness or needing support to stay out of the homelessness system; and/or
• Time in ACT Corrections.

Within Toora, Parentline is an organisation which:

• Emphasises, acknowledges and builds on the existing strengths of parents.
• Acknowledges the rights of children, and has adopted the National Principles for Child Safe Organisations (2021)
• Acknowledges the rights of parents and to make their own choices, within the constraints of child protection legislation.
• Recognises and respects diversity and is sensitive and aware of cultural, gender, lifestyle, age and religious differences, and the role this may have on parenting or families in general.

ABOUT THIS POSITION

Parentline ACT offers a free, confidential telephone counselling support service for parents and carers, or anyone who identifies as a parent or carer in the ACT and surrounding areas.

Parentline’s Volunteer Telephone Counsellors typically engage with clients over the phone or online, however face to face sessions may also be requested and provided in relation to parenting and family matters.

Parentline’s Volunteer Telephone Counsellors, are university trained with professional accreditation and form a part of Toora Women’s Clinical Services team.

KEY RESPONSIBILITIES:

Parentline Volunteer Telephone Counsellors will be responsible for:

• Providing counselling support, information, and referrals to parents and carers over the telephone, online and face-to-face.
• Assisting with the general operations of the Parentline service including administrative tasks, recording and reporting client data, research and service evaluation.
• Participate in ongoing training to enhance skills and knowledge
• Participate in regular group based clinical supervision and team meetings.

ESSENTIAL QUALIFICATIONS & EXPERIENCE :

• University level counselling qualification including: Bachelors degree, Graduate Certificate and/or, Masters in Counselling, Social Work, Psychology or other related discipline.
• Professional accreditation with: ACA, PACFA, AASW, AHPRA or other relevant body.
• Knowledge of various clinical therapeutic practices such as: Person-Centred approach, attachment theories, Strengths-based, ACT, CBT, RBP, Narrative therapies.

DESIRABLE EXPERIENCE:

• Experience and understanding about how to work therapeutically with diverse groups, individuals and families including indigenous clients.
• Experience and understanding working with women with complex trauma, alcohol or drug issues, experiencing homelessness or domestic violence.

CONTACT FOR MORE INFORMATION:

For additional information please contact Jodie CROUCH, via email at [email protected] using the subject line: Parentline Volunteer Phone Counsellors.

Women only applicants please as per section s 34(1) of the Discrimination Act 1991.

Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.