<h3><strong>ABOUT TRANSGENDER VICTORIA</strong></h3>
<p>Transgender Victoria (TGV) is Victoria&rsquo;s leading body for transgender, gender diverse, and non-binary direct support and advocacy. We work to achieve justice, equity and inclusive service provision for transgender, gender diverse, and non-binary people, their partners, families and friends.</p>
<p>We&rsquo;re a dynamic and rapidly growing organisation seeking candidates with a passion for social justice, equality, and improving the lives of trans and gender diverse people.</p>
<p>As part of TGV you&rsquo;ll have the opportunity to work directly with trans and gender diverse young people from across Victoria, and empower them to affirm themselves socially and in relation to the socio-medical systems that they wish to navigate.</p>
<h3><strong>ABOUT THE ROLE</strong></h3>
<p>The Affirmation Station Shop Supervisor at Transgender Victoria will play a pivotal role in strengthening the organisation's presence, influence, and financial sustainability. This is far from your average retail role; the ideal candidate will be a community-minded communicator and fashion-savvy merchandiser who can take the lead in our exciting and one-of-a-kind community lounge, op shop, and social affirmation space.</p>
<h3><strong>ABOUT YOU</strong></h3>
<ul>
<li>Show a high degree of professionalism and understanding of boundaries between work and social life</li>
<li>Have lived experience as a trans or gender diverse person</li>
<li>Share values with Transgender Victoria</li>
<li>Are highly organised and able to work within tight deadlines</li>
<li>Have an understanding of the structure and functioning of TGV</li>
<li>Are experienced in retail management</li>
<li>Are passionate about creating comfortable and inclusive community spaces</li>
<li>Are a strong communicator who values collaboration</li>
</ul>
<h3><strong>KEY RESPONSIBILITIES</strong></h3>
<ul>
<li>Achieve shop sales performance goals through the management of the following shop functions:
<ul>
<li>Leading the receipt, sorting, and potential laundering of op shop donations, using a high degree of scrutiny to ensure quality donations</li>
<li>Leading the creative merchandising of the Station</li>
<li>Financial Management and Reporting</li>
<li>WHS and Risk Management</li>
<li>Providing excellent customer service</li>
<li>Assisting in the packing and sending of online merchandise orders</li>
<li>Coordinate finance and banking procedures, ensure regular banking and accurate data entry</li>
</ul>
</li>
<li>Build an effective team by leading and managing volunteers (including rostering); identify clear work functions, assign tasks and monitor performance to ensure a high level of customer service is provided</li>
<li>Maintain accurate and up to date volunteer and customer records in TGV's customer management systems</li>
<li>Undertake regular reviews of the Operations Manual, ensuring all information is accurate</li>
<li>Support the growth and operations of TGV's retail presence by engaging in events, pop ups, and cross-organisational gatherings</li>
<li>Undertake administrative tasks including compliance with TGV&rsquo;s policies, procedures, and reporting</li>
</ul>
<p><strong>Full Position Description Attached.</strong></p>
<p><em><strong>Transgender, gender diverse, and non-binary people, first nations people, people of colour, people with disabilities and people from other underrepresented groups are strongly encouraged to apply.</strong></em></p>

Brunswick East

Melbourne

Transgender Victoria

Do you have full and unrestricted rights to work in Australia?

Do you have 2 year(s) of retail experience?

Not For Profit (NFP)

Lead retail operations at Transgender Victoria's gender-affirming op shop! Retail experience required.

Affirmation Station Shop Supervisor

Part Time

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