Transpiral Wellbeing is a mental health and well-being focused NDIS provider based in Adelaide, South Australia. We provide high quality, evidence based mental health education, counselling, support coordination and personal care. We believe that mental well-being is at the centre of living life well.

We work within our values of:

• We Listen Deeply. You are heard. Your opinions are valued. We listen not just to hear what you are saying, we listen to understand. We listen with our ears, but also with our hearts.
• Presence. You have our focus. When we are with you, we are fully present to you, with no distractions, interruptions, or devices.
• Empathy. Empathy is our superpower. Empathy is the thread that connects us to one other and allows us to share the incredibly healing message that ‘you are not alone.’
• Trust. Confidentiality is everything.
• Truth. We value truth, speak with integrity, and keep our promises.
• Excellence. We will always do our best.
• Passion. We love what we do, and we are blessed to do what we love.

Purpose of position:

The Support Coordinator/Psychosocial Recovery Coach assists clients to achieve their NDIS plan goals and strengthen their ability to coordinate and implement their supports, including funded and mainstream supports.

Responsibilities

• Facilitate positive outcomes for participants using a strengths and rights-based approach.
• Build individual capacity for clients and enhancing choice and control in the provision of high-quality support coordination.
• Ensure supports are provided to assist participants to achieve their goals.
• Assist participants to resolve points of crisis in their lives.
• Assist participants to access mainstream and community supports.
• Support participants to strengthen their informal networks.
• Complete progress notes and NDIS service billing in line with key performance indicators.

Expected behaviours and personal attributes

• You are inspired by creating positive social impacts.
• You can remain calm under pressure and can manage competing priorities.
• You have excellent communication skills.
• You are committed to the highest ethical standards.
• You have good organisational and time management skills.

Qualifications and experience

• Minimum Certificate IV in disability or community work. Qualifications are not a deal breaker, we value your experience.
• Extensive experience in supporting people with disability to build capacity and access funded and mainstream services.
• NDIS Worker Screening check.
• NDIS Orientation Certificate or willingness to obtain.
• Knowledge of the NDIS line items, budget categories and price caps.
• Proficiency with technology.
• Demonstrated ability to communicate effectively within the team.
• Ability to work under pressure and meet deadlines.
• A strong sense of professional boundaries and integrity.
• Current driver’s licence and access to a registered roadworthy and insured vehicle (minimum third-party property).
• Evidence of right to work in Australia.