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ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Oasis Youth Services is an expression of the Salvation Army based in the Central Coast and Hunter regions of NSW. Oasis delivers a range of youth programs and services for young people aged 12-25 to support their journey to independence. The Administration Assistant is responsible for the clerical, administration and financial tasks required at an operational level for the service and management.

Administration

Oversee all general administration, and clerical activities within the service operations including filing (electronic and hard copy), minute taking, mail, data entry, general correspondence and other generalist administration activities supporting management and streams (Youth Support Services, Training and Social Enterprise)

Accounting/Finance

Provide accounting assistance including generating invoices, paying accounts, banking, bank reconciliations, journal entries, levies, utilities, petty cash and stationery orders

Volunteer Management

In conjunction with management and Team Leaders, recruit, train and maintain volunteers to include student placements and school-based work experience. that enhance the capacity of the service. Ensuring that process systems are in place to support volunteer's development through mentoring, coaching, training and empowering them to achieve the requirements of their role and The Salvation Army's mission

Customer Service

Ensure the provision of prompt and efficient customer service to internal and external customers through reception related activities including all phone, face to face and online enquiries

Team Based Support

Collaborate with a multi-disciplinary team for the achievement of effective outcomes for all people. Participate in team activities, attends staff meetings when scheduled and demonstrates a supportive approach to other staff members which contributes to the overall team effectiveness

Workplace Health & Safety

Responsibility for ensuring that all administration related areas comply with workplace health and safety obligations in line with TSA policy & procedures and relevant legislation. Ensure safe practices are used at all times and incidents and hazards are reported on SolvSafety and reviewed to minimise future risk

Professional development

Maintain and develop professional knowledge in area of expertise and meets core values and behaviours of TSA. Participating in regular supervision and performance appraisal. And contribute to and participate in appropriate training and professional development activities to improve service delivery and best practice

CAPABILITIES

Act Ethically and with Integrity

• Demonstrates professionalism to support a culture of integrity within the Department, Division, Corps, Team/Unit
• Acts to prevent misconduct, illegal and inappropriate behaviour

Communicate Effectively

• Clarifies own understanding
• Requests and provides information in well written formats
• Prepares written material that is well structured and easy to follow by the intended audience
• Communicates routine technical and specialist information clearly

Develop Capacity

• Maintains awareness of own and
• colleagues' skills, strengths and gaps
• Contributes to identifying team training and development needs
• Seeks opportunities for ongoing development
• Contribute to developing team capability and recognising potential in people

Demonstrate Accountability

• Demonstrates accountability aligned to internal and external requirements
• Uses funds responsibly
• Uses operational knowledge to contribute to financial and resourcing decisions
• Identifies and reports risks to financial and physical resources
• Supports and acts in compliance with the records, information and knowledge management requirements of TSA

Think Analytically and Solve Problems

• Researches and analyses information and makes recommendations based on relevant evidence
• Identifies issues that may hinder completion of tasks and finds appropriate solutions
• Willingly seeks out input from others and shares own ideas to achieve best outcomes
• Identifies ways to improve systems or processes which are used by the team/unit/department
• Works with a good understanding of business practices

A requirement for the Role

• A commitment to the Christian faith and mission of The Salvation Army
• NSW Working with Children Check
• A national police record check is required
• Compulsory Code of Conduct, WHS and Bullying and Harassment training modules are completed and up to date
• Demonstrated high level administrative skills and Intermediate to Advanced Level Microsoft Office suite
• Ability to meet deadlines
• Experience in administration within a diverse service-oriented environment

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.