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Crisis Accommodation Support Worker

The Salvation Army

Why this role matters

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are seeking a values-driven Support Worker to help deliver professional and consistent support to young men, women and families who are homeless or at risk of experiencing homelessness. To support the YFS case management team in the ongoing implementation of case management plans and create a therapeutic environment within the crisis accommodation setting.

You will successfully:

  • Provide a safe and nurturing environment for all residents residing within the refuge setting
  • Work in a manner consistent to the expectations of the Journey to Independence Model and that follows the framework of a Psychologically Informed Environment
  • Assist residents to manage and maintain individual and shared living spaces
  • Complete comprehensive intake and risk assessment for all refuge clients, incorporating adequate assessment of the needs of accompanying children
  • Maintain accurate record keeping that meets legislative standards and are completed within a timely manner
  • Ensure the safe management of the crisis accommodation program in conducting a comprehensive handover to colleagues
  • Orient residents into the expectations of the Journey to Independence Model and appropriate behaviours for a successful refuge stay
  • Work to the direction of case management plans in assisting young people to attend appointments relating to health, housing, finances, education, justice and social inclusion as required
  • Assist residents with a range of activities in preparing for independent living: meals preparation; life and living skills; health and hygiene; recreation and exercise
  • Assist in the daily cleaning and maintenance of the refuge environment to a high standard
  • Provide informal support to all clients of YFS including outreach clients residing in the community

This is a casual role (Approximately 74 hours per fortnight) located in Fitzroy North VIC. Salary and conditions are in accordance with the SCHADS Award, Level 4.

You will have

  • Tertiary qualification in social sciences, welfare or related field with a degree qualification preferred. Relevant experience in a social service environment.
  • A national police record check is required
  • A current and valid Victorian Working with Children Check
  • A current Victorian Drivers licence

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • Health, fitness, financial, retail and lifestyle discounts and benefits;
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members;
  • Positively supporting and impacting the lives of others through your career contribution 

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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