Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

The Salvation Army Housing Intake, Assessment and Planning (IAP) service provides rapid crisis intervention and interim support to people who are homeless or at risk of homelessness to access safe, affordable accommodation and prevent their return to the homelessness service system.

About the role

We are seeking a values-driven Intake, Assessment and Planning Worker this is a youth focused role that will operate in a manner that is consistent with the aims, objectives and values of The Salvation Army and the guidelines provided by Department of Families, Fairness and Housing.

Reporting to the Team leader this is a Part time 0.8 FTE , Max term (12 months) role, located in Frankston Victoria.

You will successfully

• Provide support to clients and connect them to community programs and services.
• Deliver quality services through intake, assessment, housing information, and support.
• Develop effective client relationships to encourage self-determination and participation.
• Provide clients with information and options for decision-making.
• Use a strengths-based, trauma-informed, and client-centred approach.
• Conduct quality assessments and offer short-term/interim support.
• Assess clients' needs, risks, and vulnerabilities per funding guidelines and organisational requirements.
• Offer ongoing support, including meetings, housing applications, coaching, and referrals.
• Help clients access support services, advocate with service providers when needed.
• Provide information about The Salvation Army's commitment to LGBTIQA+ safety and inclusion.
• Represent the organisation professionally and adhere to policies, procedures, and the Code of Conduct.
• Build professional relationships with internal and external stakeholders.
• Complete administrative tasks, including data entry and client records, in line with KPIs and accreditation standards.
• Report and collect data as required by management.
• Produce accurate reports, case notes, and documents to a professional standard.
• Comply with TSA and government OHS/WHS standards, policies, and procedures.
• Provide, as part of a team, quality assessment, referral and provision of housing information to young people who are homeless or at risk of becoming homeless
• Provide linkages into community supports and programs for young people who are homeless or at risk of homelessness with multiple and complex needs
• Work collaboratively within the broader programs of the Salvation Army (TSA) in order to provide an integrated support response to the target group

You will have

• Relevant tertiary qualification in social work, community services, youth work, psychology or community development - diploma level (minimum)
• A national police record check is required
• A Working with Children check is required
• A current and valid Driver's Licence is required

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities;
• Flexible (add hybrid WFH if applicable) working arrangements, access to Fitness Passport and consumer discounts;
• Access to EAP and health & wellness initiatives
• Ongoing training and development opportunities that enhance on the job skills and proficiency;

Conditions

Compensation is in accordance with SCHADS LEVEL 5.1

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future

If you would like further information on this role please contact Liz McCasker via email: [email protected], using the subject line: Initial Assessment & Planning Worker enquiry via EthicalJobs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.