Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Employment Plus

At the Salvation Army Employment Plus (EPlus), our experienced employment teams have been empowering people to find the right job since 1998 as part of the Australian Government's Employment Services network. We've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment.

At Employment Plus we drive high performance with a forward thinking, results driven culture, that you will be proud to be a part of. Whilst we are a not-for-profit organisation with a strong dedication to helping people find work, we operate in a highly competitive market and as such, aiming to exceed required targets is vital for all our employees.

We are seeking Placement Support Consultants to join our centralised team based at our National Office in Burwood East. This newly established team of talented staff need you to bring your experience and good sense of humour to help build a fantastic team environment for everyone.

You will provide regular support to participants and employers to ensure that eligibility and compliance measures are met, and to ensure employers receive their Government and internal wage subsidies. You will make regular contact with both the Employer and the participant, whilst working collaboratively with your team and internal stakeholders to instigate effective and timely interventions as needed.

About the role

• Work within a centralised team responsible for jobseeker and employer engagement to promote sustainable employment in partnership with our network of nationally located sites
• Achieve job placements and sustainable employment outcomes for a caseload of jobseekers
• Liaise closely with appropriate Eplus team members in relation to job seeker Wage Subsidy eligibility and issues
• Support the achievement of outcomes by providing advice and support to employers to engage wage subsidies
• Ensure full compliance with Employment Services Contract by passing internal and external audits, as well as compliance with internal policies and procedures.
• Verify complaint documentation and lodge of outcome claims to the Department of Jobs and Small Business
• Support employers with managing their wage subsidies

About you

• Good Excel and keyboard skills and confidence with outbound calls
• Demonstrated ability to work in an outcome-based environment toward high performance results
• Strong negotiating and influencing skills to obtain documentary evidence required for outcomes and wage subsidies
• Highly developed interpersonal skills and resilience to conflicting situations
• Ability to build rapport and maintain effective relationships with jobseekers, employers, peers, and relevant agencies
• Attention to detail and compliance focus
• Proven ability to effectively manage your own time to the achievement of multiple KPI's
• Previous experience within jobactive and proficiency with ESS web would be a clear advantage

What we offer

• Up to 8 weeks leave per year through our purchased leave scheme

• The opportunity to access an accrued day off every four weeks
• Generous tax-free salary packaging benefits
• Discounted Private Health Insurance
• Career development opportunities

A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position. Successful applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history.

If the above sounds like you, apply today by clicking "Apply Now" and complete the online application including a cover letter addressing the above requirements.

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

The Salvation Army Employment Plus is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.