• Permanent full time
• Shepparton
• Positively support and impact the lives of others through your career contribution
• Not for Profit benefits!

Why this role matters

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We have a new exciting opportunity for a values driven and proactive Receptionist to support the North West Social Mission Streams based in Shepparton. You will provide reception duties, including initial client assessment and allocation to the appropriate service area or referral to other external services as appropriate and administrative support.

Reporting to the Regional Administrator this position is full-time permanent however flexibility with hours will be considered and can be negotiated with the successful candidate.

You will successfully:

• Screen incoming calls and assess client's needs to take appropriate actions and manage enquiries effectively
• Professionally manage visitors in a courteous, efficient, and friendly manner
• Provide support for walk in clients
• Diary management and coordination of appointments
• Ensure front of house and communal areas always neat and tidy
• Assist with planning and logistics for meetings and events including the setup of Board and IT rooms, organising catering, and audio-visual requirements
• Prepare correspondence and process incoming/outgoing correspondence and documents
• Drive fleet vehicles to for servicing requirements and update vehicle condition reports
• Complete general office administration tasks in an accurate and timely manner in accordance with policy and procedures
• Review data and process data entry in various systems as required; extract information from systems and compile data for managers as required
• Purchasing office supplies for site as required
• Carry out duties when required to provide backup relief for the Site Administrator
• Essential fire safety responsibilities are completed as per site schedule
• Check First Aid Kits and ensure they are maintained with supplies ordered

This is a full-time, permanent position, based in Shepparton, VIC. Salary and conditions are in accordance with the Schads SOC 2.1 - Clerk.

You will have:

• Relevant business qualification such as certificate IV or Diploma in Business Administration (Desirable, not a requirement)
• Demonstrate experience in reception/administration responsibilities
• Intermediate ability with Microsoft Word and Excel and familiarity with Human Resources Information Systems preferred
• A current VIC Drivers Licence
• Valid VIC Employee Working with Children Check
• Ability to provide proof of Eligibility to Work in Australia

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

What we offer

• (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program - Independent confidential counselling service
• Flexible working conditions
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Enquiries

Cassandra McKeown at [email protected] using the subject line: Receptionist - Shepparton enquiry via EthicalJobs.

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.