• Be a part of making a difference in the local community
• Friendly and supportive team environment

Our client SAGE Community Services are seeking a skilled, compassionate and motivated Multicultural Domestic and Family Violence Intake Worker/Case Worker to join their small supportive team.

About the Opportunity

In this role you will be the first point of contact for women requiring support. You will assess the needs of individuals requiring support and identify and ensure they are directed to appropriate programs or agencies.

The details

• There is 1 vacancy being advertised
• Part Time
• 35 hours (5 days a week)
• SCHADS Award Level 3 (dependant on experience)
• Based in Pendle Hill, however some transport will be required across the funded districts

About the organisation

SAGE is a community-based family support service for families in the Parramatta and Cumberland local government areas. The Department of Community Services has funded the organisation since 1978.

SAGE provides an efficient, preventative service to families who seek support to improve their well-being. They address issues such as child development and behaviour, parenting strategies, strengthening parent / child relationships, social isolation and family violence. The centre provides a variety of services for families, including information, referral, community development, counselling, support services, home visits and group work.

Leave work each day feeling like you have made a difference to the local community! Find out more about SAGE via www.sagecommunity.org.au 

What you’ll need to succeed

This role requires an understanding of intake and assessment processes and providing case management to clients impacted by DFSV from CALD backgrounds. A trauma sensitive practice will inform your approach. You will have a passion for supporting victims/survivors of DFV and have strong problem solving and interpersonal skills.

Being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

Selection Criteria

• Relevant Tertiary Qualifications e.g., Social Work, Social Sciences, Diploma of Community Services
• Knowledge and understanding of domestic and family violence and clients with complex support needs
• Commitment to supporting the needs and rights of people from diverse backgrounds, e.g., Aboriginal and Torres Strait Islander communities, Culturally and Linguistically Diverse communities, people from LGBQTIA+ communities, and people living with a disability
• Capacity to undertake needs assessments, provide information and referrals and develop case plans
• How do you build referral pathways?
• Problem solving and decision-making skills both day to day and in crisis situations
• Ability to work both independently and within a small team
• High level of computer literacy (including office 365, online information client management systems)
• Excellent organisational, administrative and time management skills
• Current driver’s licence and comprehensively insured vehicle.
• Current WWCC and Police Check

SAGE strongly encourages all employees to be fully vaccinated for COVID-19 (including booster) due to the nature of the work including working with vulnerable members of the community. Employees are required to comply with SAGE COVID19 Safety Plan, Policies and Procedures. Please note, the successful applicant may be required to provide their proof of vaccine certificate which will be securely stored in their personnel file.

Are you excited yet? Here’s some more benefits in joining the team:

• Salary Packaging
• Some above Award conditions
• Opportunities for multi skilling and up-skilling
• High level of diversity in role
• Excellent working environment

What to do now

Recruitment of this role is being managed by an external recruitment agency – Aster HR.

There is an Information Package available if you want more information (including the Job Description). You can find that on our website www.asterhr.com.au or call us on (02) 4555 4634 for a confidential discussion.

Click"Apply Now". When you’re ready to apply please don’t just send us your resume – let us know a little more about you by including a cover letter (either written or video) that tells us:

• What motivated you to apply for this position?
• Briefly explain your understanding of the complex needs of victims/survivors of DFSV
• Describe how important it is for you to support the needs and rights of people from all cultures and backgrounds?
• What’s the first thing you do to build a relationship with a new stakeholder?
• What would you bring to this role?

All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.