About the role:

This is a full-time contract until January 2026, located in Macarthur Square. Starting base annual salary of $99,741 to $105,724 negotiable based on experience, plus super, plus access to generous salary packaging options. Leave benefits included.

About Uniting:

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

About the opportunity:

As the Coordinator of the Key Worker Team within the Southwestern Sydney (SWS) pilot hybrid child and family health hub, you’ll play a critical role in supporting young parents experiencing vulnerabilities. Your leadership will ensure that families receive the integrated care they need—linking them to early childhood development, education, mental health, and family support services.

This role is a unique opportunity to drive innovation and collaboration, working in partnership with Karitane and the SWS Local Area Health District to develop and implement holistic support pathways for vulnerable young parents.

We know that early support changes lives. Young parents facing complex challenges deserve compassionate, dedicated professionals who will stand beside them, champion their strengths, and provide the support they need to build a brighter future for their families. Your leadership will ensure that our Key Worker Model is embedded, effective, and making a real difference.

Key Responsibilities:

As the coordinator, you will:

• Lead & Inspire – Guide a team of Key Workers, ensuring they have the training, support, and supervision to deliver high-quality, impactful work.
• Shape Best Practice – Develop and implement a robust practice framework, intake processes, and referral pathways to ensure families receive the right support, at the right time.
• Build Strong Partnerships – Work closely with Karitane, SWSLHD, Sonder, and key community stakeholders to strengthen service integration and accessibility for young parents.
• Drive Innovation – Develop data collection methods and evaluation systems that help shape the future of the Key Worker Model.
• Advocate for Families – Ensure that the voices of children, young people, and families are heard and valued in every aspect of service delivery.

Your Qualifications & Experience

You are a passionate and experienced leader in the child and family sector, with a strong background in casework, case management, and service coordination. You thrive in collaborative environments, are driven by social justice, and have the vision and expertise to lead innovative programs that make lasting change.

• A Bachelor’s degree in Social Work, Psychology, or a relevant field
• 5+ years of experience, including at least 2 years supervising teams.
• Strong knowledge of child protection legislation, risk assessment, and safety planning.
• Experience working with culturally diverse families and developing culturally responsive services.
• A commitment to fostering an inclusive, supportive workplace for all staff and clients.
• A current NSW Driver’s Licence & NSW Working with Children Check.

Even Better:

• Knowledge of the SWS service system and strong stakeholder relationships in the region.
• Experience supporting vulnerable young parents and understanding their unique challenges.

Benefits and culture

Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.

• Welcoming you exactly as you are
• Starting base annual salary $99,741 to $105,724 negotiable based on experience plus super.
• Access to generous salary packaging options as well as access to Uniting’s URewards retail partner program.
• 5 ex-gratia days per year as per EA
• Wellbeing programs and access to fitness passport
• Career development opportunities such as training, education.
• Amazing workplace culture

Should you have any questions, please contact Belinda Condon from Uniting's Talent Acquisition Team at [email protected], using the subject line: Coordinator - Key Worker Program enquiry via EthicalJobs.

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.