Senior Business Analyst - Full time, 12-Month fixed term contract - Sydney CBD as a base - Hybrid model

About Uniting:

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold

Role Overview: 

We are seeing a full-time Senior Business Analyst to join us at Uniting. This role is responsible for leading projects that involve designing and implementing user-centred solutions that meet the needs of both the business and end-users. This role acts as the bridge between the business objectives and end-user needs by collaborating with designers, developers and the business.

You will have a strong background in human centred design and user experience, and excel in stakeholder consultation, workshop facilitation, and requirements elicitation.

Key responsibilities include:

Stakeholder Consultation and Communication

• Develop and maintain strong relationships with key business stakeholders across various departments
• Facilitate clear and confident communication between business units, IT teams, and external partners
• Present complex information and recommendations to stakeholders at all levels with clarity and confidence

Workshop Facilitation:

• Design and lead workshops to gather requirements, solve problems, and drive decision-making
• Document and distribute workshop results to relevant stakeholders

Requirements Elicitation and Management:

• Elicit high-quality user stories and requirements through stakeholder interviews, observation and analysis ensuring they are well defined, actionable and aligned with business objectives 
• Implement and maintain a traceability matrix linking user stories to design elements and test cases

Business Architecture:

• Develop and maintain business capability models to provide a comprehensive view of organisational functions
• Use capability models to identify gaps, redundancies, and improvement opportunities
• Align capability models with strategic objectives and IT initiatives

Quality Assurance and Testing:

• Collaborate with QA teams to ensure test cases adequately cover all user stories and requirements
• Participate in test planning and execution to validate that delivered solutions meet business needs
• Facilitate user acceptance testing with stakeholders

Qualifications:

• Bachelor's degree in Business, Information Technology, or related field
• 5+ years of experience as a Business Analyst, with a proven track record in stakeholder management and workshop facilitation
• Strong understanding of business capability modelling and its application in organisational strategy
• Experience working with designers and developers to ensure solutions meet user needs
• Excellent communication skills, both written and verbal, with the ability to adapt communication style to different audiences
• Familiarity with agile development methodologies.
• Strong analytical and problem-solving skills

Personal Attributes:

• Positive attitude and proactive approach to problem-solving
• Ability to build rapport and work effectively with diverse stakeholders
• Adaptability and resilience in fast-paced, changing environments
• Commitment to continuous learning and improvement
• Strong sense of ownership and accountability for project outcomes

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

How to apply: 

Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt. 

For all questions, or a copy of the Position Description, please don't hesitate to contact Fabio Ioviero via email at [email protected], using the subject line: Senior Business Analyst enquiry via EthicalJobs. 

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work. 

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.