• Full time, Fixed Term Contract
• Hybrid work model

About Uniting

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold.

Role Purpose

The Technical Business Analyst works closely with stakeholders across Uniting to understand business objectives and gather, document and communicate technical requirements. As the Technical Business Analyst, you will work to bridge the gap between business objectives and end-user need.

Key Responsibilities

• Collaborate with stakeholders to understand business needs and objectives.
• To gather detailed technical requirements for replacement of the current BI detailed reports to minimise manual work and spreadsheets.
• To gather detailed requirements to build KPI Dashboard, create prototype Reports and review with stakeholders.
• Process mapping to identify roles and responsibilities as well as data sources (data mapping).
• Conduct user research to gather insights on user needs, behaviours, and preferences.
• Work with D&A team to ensure solutions meet user needs and business requirements.
• Document and communicate project requirements, scope, and status to stakeholders.
• Deliver training, documentation and support to the stakeholders.
• Conduct usability testing and user acceptance testing to ensure solutions meet user needs.

Qualifications and Experience

• Minimum of 5 years of experience as a Business Analyst or Technical Analyst, and user experience.
• Strong analytical and problem-solving skills.
• Experience conducting user research and creating user-centred design artifacts.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational skills.

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

How to apply: 

Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

For all questions, or a copy of the Position Description please don't hesitate to contact Fabio Ioviero via email at [email protected] using the subject line: Technical Business Analyst enquiry via EthicalJobs.

 When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.