• Full-time ongoing position
• Salary range: $62,123 - $76,425 plus super plus salary packaging
• Up to $15,900 in salary packaging and hybrid WFH & office model

About the role

Victoria Legal Aid (VLA) is seeking a dedicated Legal Assistant to support our Ringwood office across Crime, Family Law, Family Violence and Civil jurisdictions. In this role, you will provide essential administrative support, including clerking at Ringwood and Heidelberg courts, managing reception duties, data entry, answering phone inquiries, and conducting triage and referrals for clients. You will be a key player in ensuring the smooth operation of the office while providing excellent service to clients and supporting the legal team.

This role is based at our Ringwood office on Wurundjeri Country.

About you

As our ideal candidate, you will possess:

• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong communication skills, with the ability to interact effectively with clients from diverse backgrounds, including vulnerable individuals.
• The ability to handle sensitive and complex situations with discretion.
• Proficiency in Microsoft Office (Word, MS Teams) and the ability to learn and use legal case management systems effectively.
• Team-oriented mindset, with the ability to collaborate and work well with others in a busy legal environment.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid

We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model subject to training and operational requirements
• Training and professional development opportunities
• Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Access to discounted Private Health Insurance

How to apply

To be considered for this role, please click "Apply Now" and submit your current resume and a cover letter showcasing your administrative and organisational skills.

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team via [email protected] using the subject line: Legal Assistant enquiry via EthicalJobs.

For further information, please review the attached position description or contact Julie Dyer, Administrative Services Manager on (03) 9259 5414 or Heather Young, Administrative Service Manager on (03) 9259 5413 or [email protected].

No agency applications will be accepted.

Other relevant information

It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

A position description is attached.