Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

THE ROLE

We are looking for a Crisis Response Support Worker to join our Residential team working after hours, in the Northern Suburbs of Melbourne. This role will ensure provision of support to adult and child victim survivors accommodated by Safe Steps in Supported Accommodation between the hours of 5.00pm – 9:00am.

Pay level: SCHADS Level 4.1 - $43.08 plus Penalty Rates
Contract Type: Permanent Part time - 0.8 FTE

KEY RESPONSIBILITIES

• Conduct initial risk management planning & needs assessments for adult and child victim survivors arriving into Supported Accommodation between the hours of 5pm – 11pm.
• Manage handover items provided by the Supported Accommodation Team, ensuring smooth and safe service delivery for adult and child victim survivors accommodated in the residential service
• De-escalate and conduct safety planning in order to support victim survivor wellbeing during times of uncertainty and distress.
• Assess and respond to family violence risk within the MARAM service delivery framework to support the safety of victim survivors in supported accommodation.

KEY SELECTION CRITERIA - Essential

• Demonstrated experience in a similar role including serviced base/client support and administrative support
• Understanding of the specialist family violence sector in Victoria
• Demonstrated ability to work in a challenging and demanding environment, including working within agreed timeline parameters and maintain boundaries
• Current Driver’s Licence
• Capacity for self motivation, ability to cope with changing work functions with a ‘can-do’ attitude
• Ability to maintain accurate and confidential records
• A Working with Children Check or willingness to obtain

INTERESTED? APPLY TODAY!

If this sounds like the role for you then click on the 'Apply Now' button below.

Please note:

• Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.
• Applications will be assessed as they are received. We reserve the right to close the application period early if a suitable candidate is found.
• Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.

Safe Steps is an organisation committed to an inclusive and accessible workplace for all. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, those from diverse cultural, linguistic, and religious backgrounds, all ages, LGBTQIA+ people, and those with a diversity of experiences.