• Build a rewarding career with an organisation that truly puts people first!
• Up to $46.35 per hour + superannuation + salary packaging benefits
• Full time opportunity based in Upper Mount Gravatt

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and peoplewho identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About the opportunity

The Carer Support Planner - Aged Care Specialist will work with carers over 65 years old (or 50 if Aboriginal or Torres Strait Islander) with information on internal and external programs and services, ensuring referral pathways for carers and their families. They utilise the Carer Support Framework to undertake intake, planning and assessment and ensure that the carers meet the eligibility criteria. They assist carers in creating an action plan that reflects their goals and current support needs.

The objective of the role is work with carers over the phone (in a contact centre) to access information, support and referrals relevant to their caring role. This role may also include an outreach and face to face component.

The Carer Gateway Services have been created in the context of national reforms and represent an exciting new era for the delivery of innovative carer services.

The Carer Gateway Services consist of 6 unique service types:

• Carer Support Planning
• Intake needs assessment and planning
• Carer Coaching
• In-person peer support
• In-person counselling
• Carer-directed support packages
• Emergency respite care

Your experience and understanding within the aged care sector will be an asset to Wellways and will assist you greatly as part of our carer peer workforce.

To be successful in this role, you will need:

• Experience in Aged Care sector required, community sector experience desirable
• Bachelor's degree in relevant accredited course and/or with relevant experience
• Appropriate IT skills
• Satisfactory National Police Records Check (within the last 12 months)
• Working with Children's Check (Blue Card - QLD)
• NDIS Worker Screening Check (Yellow Card - QLD)
• Right to Work within Australia
• NDIS Code of Conduct (Orientation Module)

What we offer

• Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
• Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
• Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
• Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
• Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

For the full position description, please click apply and download the PD from our caeers page.

For a confidential discussion about the role, please contact Samantha Turner at [email protected] using the subject line: Aged Care Specialist - Carer Support Planner enquiry via EthicalJobs

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Wellways is committed to the health and safety of its employees and participants and strongly encourages all workers to be fully vaccinated including relevant boosters for COVID-19.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways.