Wesley Mission Queensland is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.

We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story. Join us and be part of a story you'll love to tell.

About the role:

The Youth at Risk Alliance provides coordinated and integrated case planning for children unborn to 18 years with complex needs through its Complex Needs Assessment Panels (CNAPs). The CNAPs comprise of senior members of government and non-government agencies working collaboratively to support vulnerable child and your people on the Gold Coast and in Beenleigh.

The Family Support Worker assists the Complex Need Assessment Panel Team Leaders in providing flexible support and assistance to the target group. The role engages with children, young people and their parents and caregivers as per the case plan, and/or from recommendations made from the Complex Needs Assessment Panels.

About you:

To be effective in the position, the successful applicant will have and be able to demonstrate the following personal attributes, skills, knowledge, and experience:

• Minimum Bachelor level qualifications in Social Work, Human Services or related field.
• Demonstrated experience working with children, young people and families who have multiple and complex needs.
• A demonstrated understanding of issues faced by families in relation to parenting and best practice models for engaging families.
• Demonstrated high level of verbal and written communication and interpersonal skills, including report writing, negotiation, advocacy and the ability to effectively engage with children, young people and families and other service providers.
• Demonstrated experience using case management principles within a strengths-based, holistic framework and client-centered framework.
• Ability to effectively and efficiently manage competing priorities with minimal supervision.
• Strong computer skills especially in the MS Office suite of applications.
• Current Driver’s Licence and willingness to drive in the course of work.

Why WMQ?

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. 

We offer our team members:

• Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace.
• Access to salary packaging benefits that enable you to increase your take-home pay
• Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage
• Access to discounts on private health insurance, gym memberships and travel

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples. 

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives and WMQ Policy.