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Aged Care Case Manager - Alice Springs / Yuendumu

Purple House WDNWPT

We began 24 years ago with a knock-out exhibition at the Art Gallery of NSW which raised over a million dollars. People from the remotest, most beautiful part of the desert, then used this money to develop their own organisation, with a culture of caring, compassion and determination.

At the time, the focus was to get family members home to Kintore on dialysis, for people to be looked after on country and to maintain the traditions of looking after country and passing on cultural heritage to future generations.

It took a little time…and a lot of hard work…but in 2004, Purple House started dialysis in Kintore, the first of its kind, and set a precedence for many others to follow.

Today we are proud to say we have helped many communities to get their people home and now operate Dialysis in 20 (and growing) remote communities across NT, SA and WA. We also run two mobile dialysis trucks, provide a range of support services including Aged Care, NDIS, Primary Health and Social Support, run a successful bush medicine social enterprise and always working on new innovations.

We have come a long way in two decades and are excited about the next chapter!

About the Role

As a Case Manager, you will be responsible for monitoring client care and service provision, maintaining accurate client documentation, and writing comprehensive progress notes. You will work closely with carers and families to ensure the best possible outcomes for clients. This hands-on role requires flexibility and adaptability, as issues may arise at short notice, requiring you to be resourceful in translating standards into best practice and improvement opportunities.

Key responsibilities include:

  • Monitoring client care and service delivery, ensuring individual needs are met.
  • Maintaining accurate client documentation and writing detailed progress notes.
  • Liaising with families, carers, and external stakeholders to ensure high-quality care.
  • Addressing issues that arise and adapting care plans accordingly.
  • Ensuring compliance with relevant standards and regulations.

About You – Essential Criteria

To be successful in this role, you will have:

  • A minimum Certificate III in Aged Care or a similar qualification (Community Services, Disability Work)
  • Experience in mentoring and training staff
  • A general knowledge of community aged care services and key standards for service delivery and case management
  • Cultural sensitivity with the ability to empathise with clients and advocate on their behalf
  • Strong administrative skills, including report writing and computer literacy
  • Excellent communication, conflict management, negotiation, and problem-solving skills
  • Proven organisational skills and the ability to manage multiple tasks
  • A willingness to work in a cross-cultural environment and under the direction of Indigenous leadership
  • Ability to work collaboratively in a multi-disciplinary team.
  • A commitment to Quality Improvement and knowledge of current Work Health Safety Legislation
  • A current driver’s licence

Desirable

  • Experience working for an Aboriginal organisation and awareness of the issues pertaining to this region
  • Experience living and working in remote communities
  • 4WD competency and experience driving on unsealed roads

About us - What we offer

  • Purple House is a registered not for profit, we are able to offer excellent salary packaging options through Community Business Bureau (CBB) dependent upon individual circumstances - per FBT year:
  • For this role - Remote Locality Allowance $53/day - max of $265/week
  • Study leave after 12 months
  • Relocation benefits for eligible (successful) applicants
  • Accommodation & work vehicle
  • $86,000 - $88,000 per annum + salary packaging

If you believe this role is right for you, we’d love to hear why! Please click Apply Now to submit your application.

Please feel free to check out our website purplehouse.org.au to get a feel for who we are and what we’re all about.

For general enquiries about the position, or a for a copy of the position description, please reach out to the People team at [email protected], using the subject line: Aged Care Case Manager enquiry via EthicalJobs.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

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