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Primary Care Engagement Officer / Practice Facilitator - Ballarat

Western Victoria Primary Health Network
  • Full time
  • Two-year contract
  • Location: Ballarat region
  • Western Victoria Primary Health Network

About Us

Western Victoria Primary Health Network (WVPHN) is responsible for increasing the efficiency, effectiveness and coordination of health services for patients, particularly those at risk of poor health outcomes. 

Working together with community and health industry partners, WVPHN is committed to strengthening the primary healthcare system, based on local needs. Our four regional centres in Ballarat, Geelong, Horsham and Warrnambool, drive local engagement and ensure strong rural and regional connections, through the development of local community and clinical councils.

About the Role

The primary purpose of the Practice Facilitator (PF) is to support Primary Health Care service providers to deliver high quality, safe, evidence-based care to their communities. 

This is achieved through active communication, engagement, developing effective working relationships with health care providers and hands on coaching and facilitation of quality improvement activities and programs.

The successful candidate will be based in the Ballarat Goldfields region.

This is a hybrid role: working from home and our Ballarat office, plus some travel required in order to actively and regularly engage with our stakeholders across the region. 

Duties include:

  • Develop effective working relationships with general practice and primary health care stakeholders.
  • Build the capacity of primary health care providers to deliver quality health services through WVPHN funded programs and encourage the use of best practice approaches.
  • Assist primary health care providers to integrate WVPHN programs and initiatives into daily practice.
  • Collaborate with all PHN portfolios to assist successful delivery of locally relevant programs, initiatives and services.
  • Develop, sustain and evaluate effective and efficient systems and processes for WVPHN programs and activities relevant to primary health care providers.

Skills & Experience

  • Tertiary qualifications in health or related area and/or relevant professional experience.
  • Demonstrated ability to develop and maintain effective professional relationships with primary health care providers and internal stakeholders.
  • A passion and commitment to understanding and improving primary health outcomes within our community.
  • Demonstrated experience in engaging, training and coaching primary health care providers to facilitate the implementation of change management programs; quality improvement initiatives and/or new models of care with tangible results.
  • Knowledge of Digital Health/Patient Management Systems/Medicare Benefits System used within primary care.
  • Please refer to the Position Description on our website for the complete list of Key Selection Criteria

Employment requirements

  • Be prepared to undergo a National Police Check, prior to appointment
  • A current Victorian driver’s licence
  • Evidence of current COVID-19 vaccinations
  • Working rights in Australia (visa, permanent resident, citizen)

Benefits of working with Western Victoria PHN

At WVPHN we celebrate diversity within and outside of our organisation. We consciously remove barriers and enable an environment for all to belong, feel welcome and be heard. This aligns with our organisational values of Respect, Connect and Lead.

We also pride ourselves on being a supportive and flexible working place that offers a great range of benefits:

  • Generous salary packaging options up to $15,900 + $2,650 meals and entertainment
  • Professional development allowance ($1,200 per year per FTE) and leave.
  • Family friendly and flexible working arrangements
  • Collaboration with passionate, likeminded professionals
  • Option to purchase additional leave.
  • Additional leave between the Christmas and New Year period
  • Up to 12 weeks paid parental leave.
  • Employee Assistance Program

How to Apply

The full position description is available from our website: https://westvicphn.com.au/about-us/wvphn-careers/ 

Please submit your application via the "Apply Now" button, including cover letter, resume and separate statement addressing the key selection criteria.

Please note: applicants may be contacted before the closing date.

For further information regarding this position, please contact:

Diana Carli-Seebohm, Practice Facilitation Manager

Phone: (03) 5304 5636

How to apply

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