West Footscray Neighbourhood House is a non-profit organisation that offers a safe and inclusive place for the community to engage, connect and thrive. We offer a number of programs that support social participation and community engagement.

We are seeking a Childcare Administrator to support our Community Childcare.

The role

As Childcare Administrator at West Footscray Neighbourhood House, your responsibilities include dealing with the day-to-day administration of our community childcare.

This is a diverse role which includes all aspects of childcare administration including expressions of interest, bookings, payments and CCS, parent communications and more. There is also some project work involved, such as compliance audit, updating policies and procedures and process development. You may also be asked to cover staff absences in the childcare room from time-to-time.

Being based in the general reception area for the Neighbourhood House, you will also have the opportunity to speak with a wide range of community members and program participants. Although this role is predominantly childcare focused, you will need to learn the basics of reception and assist with general office duties.

This is a part-time fixed term 12 month contract, 15 hours per week. The successful incumbent must be available to work 9:00am-2:30pm three days per week.

Key responsibilities

Childcare administration

• Meet and greet children, families and visitors to the Centre.
• Answer phone and email enquiries, provide families with support and assistance including expressions of interest and tours, bookings, waitlist.
• Processing statements, direct debits, assisting with Child Care Subsidy enquiries.
• Set up new enrolments in Xplor.
• Build positive relationships with children, families, educators, program staff and visitors.
• Social media updates and newsletter development.
• Ensuring medical and digital records are current and correct for children.
• Ensuring staff training requirements and WWC checks are up-to-date.
• Update policies and procedures and review compliance requirements.
• Childcare coverage (breaks and staff absences).

General office duties

• Reception, including resolving phone and email enquiries.
• Assist with room hire enquiries and bookings.
• Support and assist community members visiting the Neighbourhood House.
• Other reasonable tasks as requested by the manager.

Required skills and experience

• Administration in experience in Childcare or similar environment.
• Qualifications in Early Childhood Education and Care are essential.
• Knowledge of Xplor and Proda is highly desirable.
• Community sector experience will be highly regarded.
• Understanding of Childcare Subsidy and family accounts.
• Knowledge of childcare legislation, regulations and compliance requirements.

Employment requirements

• Minimum Certificate III in Children's Services or equivalent.
• Current Level 2 First Aid Certificate (including Anaphylaxis and Asthma Training) or willingness to obtain.
• Up to date Covid-19 vaccination certificate.
• Valid Working with Children Check.
• Employment conditional upon a satisfactory Police Check.

If you're looking for a role that is community-minded, diverse and highly rewarding, please apply.

If you have any enquiries regarding this role, please contact Marianne Wangira via [email protected] using the subject line: Childcare Administrator enquiry via EthicalJobs or 0481 345 339.

A position description is attached.