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Apprenticeship Support Officer

William Angliss Institute
  • Commencing Salary: $94,258 per annum plus 10.5% superannuation and annual leave loading.
  • Full-time and Fixed Term Opportunity until December 2024

About the role:

The Apprenticeship Support Officer will manage the Apprenticeship Support Program and ensure support and guidance is provided to young apprentices during their first year of training.

Key duties and responsibilities:

  • Be the key liaison and advisor to apprentices during the early stages of their apprenticeship.
  • Provide early intervention and tailored strategic support for apprentices
  • Provide specialist and authoritative advice and support to all internal and external stakeholders in matters relating to the training and employment of apprentices.
  • Prepare reports, briefs, case notes and any other applicable correspondence on any issues that may impact upon the Program.

The ideal candidate will have:

  • A relevant tertiary qualification and extensive experience in mentoring, community development or related apprenticeship services.
  • Understanding of the VET sector and the apprenticeship system within Australia and demonstrated experience in providing client support to apprentices or similar cohorts.
  • Strong written and verbal communication skills to ensure that information provided is succinct, effective and contains required content to achieve its purpose.
  • Strong negotiation and influencing skills with the ability to influence the decision of others through logical persuasion, reason and facts.
  • Highly developed liaison and coordination skills; especially the ability to develop and utilise other services and networks to support apprentices and employers.
  • Demonstrated ability to work autonomously as well as gaining co-operation from a range stakeholders with conflicting priorities.
  • Excellent administration and record keeping skills with the ability to meet deadlines.
  • Demonstrated behaviours that align with the William Angliss Institute Values.

Benefits:

  • Reward and Recognition Programs
  • Learning and Development Opportunities
  • Myki Commuter Club
  • Onsite Medical Centre
  • On Campus Café and Restaurant
  • Novated leasing
  • Employee Counselling Services

How to apply:

Please view the position description for further information about the duties and responsibilities required for the role.

To be part of Australia’s largest specialist centre for foods, tourism, hospitality and events education and training, click on the "Apply for this job" link.

Applications must include:

  • A current resume;
  • A separate document addressing each of the Key Selection Criteria located on page 5 of the position description.

Further information:

For enquires regarding this role, please contact Paul Kloppenborg, Manager, Learning and Information Services, on (03) 9606 2235 or [email protected] using the subject line: Apprenticeship Support Officer enquiry via EthicalJobs.

About us:

William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces.

The Institute prides itself on its passionate and dedicated people who reflect the organisation’s values:

  • Personal Responsibility
  • Inspiration
  • Empowerment
  • Community
  • Expertise

William Angliss Institute is a Child Safe organisation and the successful candidate will be required to submit an appropriate Working with Children Check card and National Police Check prior to commencement of employment.

In order to be appointed to the role the successful candidate will be required to provide evidence that they are fully vaccinated or provide a signed and completed Australian Immunisation Register immunisation medical exemption form to confirm that they are an excepted person in accordance with the Victorian Government's COVID-19 Mandatory Vaccination Directions.

The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged.

The Institute is fully committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, ability sexuality, socio-economic status, gender identity or gender.

How to apply

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