• Housing & Homelessness Support
• Lyndell White House Coburg
• Competitive pay rate: $36.88 - $47.47 p/hour (dependent on qualifications & experience)
• Access to NFP Salary Packaging
• Join a rapidly growing not-for-profit organisation committed to social justice
• Wintringham promotes ongoing training and professional excellence
• Full Time Basis – 38 hours/week
• Travel across Metropolitan sites required, office based in Coburg

Who are we?

Wintringham is a not-for-profit organisation providing an extensive range of aged care, housing and related support services to people aged 50-plus who have been homeless or at risk of homelessness. We employ over 1000 staff and operate from multiple offices across Melbourne, Hobart, and regional Victoria.

Your new role

Join Our Impactful Team!

We're on the lookout for a proactive case manager to join our Housing and Homelessness Team as a dedicated HHS Support Worker (office based in Coburg) on an ongoing full-time basis.

This dynamic role promises each day to be a new adventure, collaborating closely with Coordinators, Case Workers, and Housing Support Staff across our site and programs. Your mission: to empower clients in securing and maintaining tenancies. Reporting to the HHS – Coordinator, you'll be instrumental in assisting some of our community's most vulnerable individuals, guiding them towards a meaningful life.

Your responsibilities include supporting independent living, fostering community engagement and recovery, and facilitating connections to clinical services, social events, and recreational activities. Ready to make a difference? Apply now and be a catalyst for positive change!

Your responsibilities and duties will also include:

• Ensuring clients obtain access to Home Care Packages (HCP) and NDIS by providing referrals and case management assistance.
• Responding to client feedback and complaints in line with Wintringham policy and procedures.
• Facilitate and encourage the engagement and maintenance of natural supports.
• Utilising relationships within sectors to assist access into other services and systems.
• Working collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• A qualification in Social Work, Welfare, Community Services or equivalent.
• A current Victorian drivers licence and willingness to travel to various housing sites around Melbourne.
• Experience in a support worker role in Intensive Case Management with specific training and/or experience in: AOD Mental Health and Family Violence or Homelessness services.
• Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours.
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communications skills and the ability to with engage people from varying backgrounds.
• First Aid Certificate.

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be accessed via our website.

Please address your responses to the key selection criteria (located in the position description) in your cover letter. Applications can be directed to Tania Bezzina (Western Coordinator - Housing & Homelessness Support) and submitted via the "Apply Now" button. Please upload your documents in PDF Format.

Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application. Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check. Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse. Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging. Diversity and inclusion make our community and Wintringham stronger, and contributes to helping us end homelessness for older.