About Working Women's Centre WA (WWCWA)

Working Women’s Centres provide free information, advocacy, advice, and assistance to women and gender diverse people on workplace issues, including workplace entitlements and rights, gender issues, cultural diversity, discrimination, and sexual harassment.

Women’s Legal Service WA (WLSWA) and Circle Green Community Legal (Circle Green) are working in partnership to form the Working Women’s Centre WA (WWCWA).

The WWCWA service model is holistic, integrated, and trauma-informed, to ensure that issues in relation to the workplace are addressed in the context of clients’ other needs.

About Women's Legal Service WA (WLSWA)

WLSWA is the lead agency in the delivery of the WWCWA and will host the service hub and provide central coordination.

WLSWA is the only gender specific community legal centre in WA, delivering services to women who are financially disadvantaged, and who live with multiple vulnerabilities that create other barriers to accessing justice.

Socio-legal assistance is tailored to ensure continuity in support and mitigate re-traumatising clients. As a specialist legal service, WLSWA works alongside and compliments generalist community legal centre work. WLSWA also promotes women’s human rights to be upheld and fosters legal and social change through a range of strategic activities, including law and policy reform.

In addition to the opportunity to join a great team, WLSWA offers flexible working arrangements, employee assistance program, targeted professional development, opportunity to salary sacrifice, and additional paid leave between Christmas and new year.

About Circle Green COMMUNITY LEGAL (CIRCLE GREEN)

Circle Green is a community legal centre in WA providing state-wide specialist legal services in employment, workplace discrimination, residential tenancy law, family and domestic violence, and humanitarian services aimed at assisting people who are otherwise disadvantaged in their access to legal services. Circle Green will collaborate with WLSWA to oversee the WWCWA. The WWCWA will also work closely with Circle Green's Workplace Respect Project.

About the Client Service Officer role

The Client Services Officer (CSO) will be employer by WLSWA, and will work within the WWCWA.

The CSO provides administrative support and reception duties to the WWCWA. This position is the first point of contact for clients and other service providers contacting the WWCWA. This position works alongside other CSOs at WLSWA and supports clients and staff as required.

The CSO must have exceptional communication skills and the ability to assist clients in a non-judgmental and compassionate manner. It is also essential that the CSO works well within a small team and under minimal supervision.

We welcome people with diverse skills, experiences, perspectives, and backgrounds. We encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTQIA+, people who live with a disability, people from a culturally and linguistically diverse background, and people of all ages.

We make hiring decisions based on your experience, skills, and passion, as well as how you can enhance our organisation. When you apply, please tell us the pronouns you use, and any reasonable adjustments you may need during the interview process.

For a confidential discussion about the position, please contact Sarah Herford on (08) 9272 8866 or [email protected], using the subject line: Client Service Officer enquiry via EthicalJobs.

Please note that shortlisting, interviewing, and appointing may begin immediately. We reserve the right to close the position prior to the closing date. Early applications are encouraged.

A position description is attached.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, live with a disability, have a culturally and linguistically diverse background and people of all ages.