• Lifeline Sydney & Sutherland
• Full-time role
• Primary work location: Sydney CBD
• 1-2 days a week in our Sylvania Location
• Flexible work hours including working some evenings to be available to support the volunteers/Crisis Supporters who answer our calls on the 13 11 14 service

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the program

• Do you care for people who are vulnerable and hurting?
• Do you have the clinical skills to support our volunteers who answer Lifeline’s Crisis Support calls?
• Do you have the desire to join us in our mission of supporting others and saving lives?

Wesley Mission has long been a leader in the suicide prevention field, establishing the first Lifeline Centre in 1963. If you have a background in psychology, counselling, or clinical supervision we would like to hear from you. A Lifeline Crisis Support Supervisor maintains and ensures the professional standards of telephone counselling/crisis support at Lifeline Sydney & Sutherland.

About the role

You will oversee and provide clinical and supervisory services to the crisis support team at Sydney and Sutherland. You will provide crisis management, reflective practice, debriefing activities, and group supervision. You will work with a team of professionals to ensure that our telephone counsellors/crisis supporters have the administrative, emotional and psychological support they require in their critical role with our centre.

Essential criteria

• Hold ongoing full accreditation under a national health, social work or counselling registration board. For example:
  • Australian Health Practitioner Regulation Agency (AHPRA)
  • Australian Counselling Association (ACA) Level 2 or higher
  • Australian Association of Social Workers (AASW)
  • Psychotherapy and Counselling Federation of Australia (Clinical Member)
• Certificate IV in Training and Assessment or willingness to obtain
• Demonstrated counselling experience
• Experience in providing supervision to counsellors, psychologists or social workers

Desirable criteria

• Experience in working in a busy administration office with non-routine workflows
• Experience working with or managing volunteers
• High-level of computer skills, including the use of Microsoft Word, Excel, PowerPoint
• Training experience, developing and delivering training programs; ASIST Trainer or Mental Health First Aid Trainer

Remuneration

Remuneration will be commensurate on your experience and skills. Generous salary packaging benefits are available.

To enquire, please contact James Bell, Group Manager on 1800 100 024.

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.