Internal customer service and event management role

• Be part of a dedicated People & Culture team
• Full-time (38 hrs/week) program and systems coordinator role
• Based in north-west Sydney

About Wesley Mission

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing services in Sydney and NSW ranging from child and family care, counselling, disability services, aged care, homeless services, employment, training and education.

Our Vision is “A Spirit-led disciple-making movement: doing all the good we can because every life matters”.

About Wesley Learning & Development

The Learning & Development team is part of Wesley People & Culture. We provide orientation and education programs for staff, volunteers and managers. It is our team’s mission to support people at Wesley Mission adapt to Wesley Mission’s culture and systems when they begin their journey and when changes occur.

Who we’re looking for

• You enjoy being the customer service point of contact for a corporate support service responding to queries and requests from staff and managers.
• You are a well-organised administrator who enjoys coordinating people, place and resources to come together for training and development.
• You have the skill and will to work with information systems and learning management systems that assist with event management and keep records of training attendance.
• You enjoy working with a wider team of ‘people & culture’ professionals in organisational development, human resources, health, safety and wellbeing.
• You will have the support of a part-time L&D Assistant and volunteers to accomplish your work. Your role includes coaching and supervising these team members to achieve your goals.

See the position description linked to this advertisement for more details about the role.

Selection criteria:

Essential:

• Proficient Microsoft Office skills
• Experience in customer service roles
• Experience hosting large events and coordinating a calendar of programs
• Experience working in a high volume, fast-paced environment with a variable workload and competing demands
• High level of verbal and written communication skills
• Current NSW driver’s licence and car

Desirable skills/knowledge and qualifications:

• Qualifications in Event Management, Business Administration, Human Resources or Training & Assessment
• Experience supervising staff and volunteers

The benefits

You will have the opportunity to be part of a supportive team, develop your career and access a range of benefits, including:

• Professional development opportunities
• Salary packaging (reduces your tax and increases your take home pay)
• Study leave and financial assistance
• Discounted gym membership through Fitness Passport
• Other retails discount benefits though Blue Card
• Career pathways in Learning & Development and associated HR roles

To submit your application please click 'Apply Now' by 4pm on the closing date.

For further information or to apply, please email [email protected] using the subject line: Learning & Development Program Coordinator enquiry via EthicalJobs.

Please see a copy of the Position Description here.