Mental Health and Wellbeing Services

Mental health and wellbeing services are at the core of WWG’s primary health care service. WWG delivers a range of services and programs across the spectrum of mental health from low intensity, mild to moderate psychological therapies and psycho-social support for those with complex mental health issues. This position is integral to how WWG delivers quality, culturally responsive mental health care and provides a unique opportunity to be at the forefront of the development of multicultural community based primary mental health and wellbeing services in Australia.

Position Objective and Scope

This is a highly collaborative senior leadership role responsible for providing management, clinical leadership, and be a point of escalation on mental health clinical matters across the organisation. The role maintains accountability for mental health clinical governance and continuous improvement across clinical activities and processes, and further development of clinical excellence and culturally responsive multicultural mental health services.

The position will foster an open and inclusive culture to support teamwork, staff clinical capability, and opportunities for innovation and impact. The position will lead clinical mental health related activity across the organisation focused on clinical practice performance and improvement, identify trends and emerging issues, and build on WWG’s recognised expertise in multicultural mental health by continuing to develop specialist multicultural mental health knowledge and expertise.

Organisational Relationships and Accountability

This position works in close collaboration with WWG’s senior leadership group, a supportive, inclusive and values focused team, and will work most closely with the Mental Health and Wellbeing Operations Manager and the Integration and Practice Leader. 

KEY DUTIES & RESPONSIBILITIES

This role is responsible for the following key areas and functions:

1. Clinical Leadership and Management

• Develop and implement clinical and therapeutic initiatives grounded in cross cultural and trauma informed practice frameworks, tailored to the individuals needs of our multicultural clients.
• Lead and supervise an interdisciplinary team of practitioners, providing professional development and support, fostering a culture of excellence in cross cultural and trauma informed care.
• Lead the clinical practice requirements across WWG’s mental health programs including compliance with professional and accreditation standards.
• Oversee risk management and safety planning of clients accessing clinical services.
• Maintain service data integrity for performance monitoring, reporting and impact evaluation.
• Take an active role in intake and triage processes, holistic clinical assessments and provide clinical advice when required.
• Oversee the performance of clinical services delivery, ensuring support and supervision, advice, and mentoring.
• Maintain accountability for continuous quality improvement across clinical activity and processes and ensure clinical governance frameworks are current and appropriate.
• Work at an advanced level of autonomous clinical and professional specialist mental health practice
• Support the team in the provision of safe and quality mental health care through exemplary standards.
• Apply professional and clinical expertise in collaboration with multi-disciplinary stakeholders.
• Remain up to date with current evidence-based practice trends in relation to multicultural mental health.

2. Workforce management and development

• Actively progress the growth and development of the specialist clinical mental health workforce in line with service agreements, policy directions and client need and demand.
• Facilitate a culture of learning and collaboration with identifying and promoting access to relevant training and education opportunities, mentoring and clinical and cultural supervision.
• Support clinical staff in day-to-day clinical service delivery, including staff working off- site at multiple locations.
• Contribute to the vision, strategic planning and relevant policy development for World Wellness Group Ltd and actively participate as a senior member of the management team.