About us

The Wurundjeri Woi-wurrung Cultural Heritage Aboriginal Corporation is a Registered Aboriginal Party (RAP) appointed under the Aboriginal Heritage Act 2006 (Vic.). We represent the Wurundjeri Woi-wurrung Traditional Custodians of Melbourne and the Greater Melbourne region, and we take great pride in our responsibility for protecting and managing Aboriginal cultural heritage objects and places on Wurundjeri Woi-wurrung Country. The Corporation offers a range of other cultural services including environmental land management, cross-cultural education, traditional Welcome to Country and Smoking Ceremonies, research, and cultural consultations.

Purpose

The Membership Officer processes applications for Membership of the Corporation, Confirmation of Aboriginality and general genealogical enquiries, and maintains the Corporation’s Registers of Members, Former Members and Elders. The Membership Officer will also be responsible for helping to grow the Corporation’s membership base and will assist with implementing effective communication strategies with Wurundjeri Members and Elders. 

Key responsibilities

• Process Membership and Confirmation of Aboriginality applications, respond to general genealogical enquiries and help maintain the Corporation’s genealogical database.
• Ensure the Registers of Members, Former Members and Elders, and associated contact lists and databases, are consistently updated and compliant with all requirements.
• Help implement proactive measures to achieve community outreach and membership growth
• Assisting with the coordination and facilitation of communications to members.
• Assisting with the collation and provision of timely and accurate reporting of Membership, Confirmation of Aboriginality and enquiry statistics.
• Filing of records and reports.

About you

Education and qualifications (or equivalent level of learning)

• Relevant tertiary qualifications in anthropology, Indigenous studies, history (Australian) or archaeology or associated social sciences would be well regarded.

Experience

• Prior experience in customer service and/or sales or member services.  
• Experience working with Indigenous Australian communities and organisations would be well regarded.

Knowledge and skills

• Outstanding communication skills, both written and verbal. 
• Proficiency in Microsoft Office Suite, especially Excel. 
• Familiarity with Zoom and Teams. 
• Ability to manage sensitive and confidential inquiries and information with discretion and in a culturally sensitive manner. 
• A proactive approach and keen problem-solving abilities. 
• Attention to detail and time-management, planning and prioritisation skills.

Personal qualities

• Knowledge and appreciation of Aboriginal cultures and associated matters including cultural safety and social issues.
• Self-managed, with the ability to take the initiative, work to tight deadlines and manage competing deadlines.

Benefits of working at the Wurundjeri Woi-wurrung Cultural Heritage Aboriginal Corporation

• Cultural Alignment: Work with like thinking people to support and develop the Wurundjeri Community and Corporation to ensure on-going protection of the Wurundjeri Heritage.
• Collaborative culture: Work with a forward-thinking, diverse team that values your insights.
• Growth culture: We invest in your development with career pathways, mentorship, and training.
• Top-tier benefits: Competitive salary, health benefits, and work-life balance perks that make a difference.
• Make an impact: Be part of something bigger, helping us shape the services we deliver.
• Not-for-profit salary packaging benefits. (opportunity to earn tax-free income)
• Flexible work arrangements.
• Free onsite parking.

How to Apply

We welcome and encourage applicants of all backgrounds to apply, including Aboriginal and Torres Strait Islander peoples.

If you would like further details about the role, please email [email protected] using the subject line: Membership Officer enquiry via EthicalJobs.