The YFS outreach team supports growing numbers of people rough sleeping in our city. Join a dynamic organisation backing people to overcome adversity and to thrive.

As part of this team, Homelessness Outreach Specialists will connect with people wherever they are to provide practical assistance and help people to find stable housing with the additional supports they need.

We’re looking for people with great communication skills and an understanding of issues contributing to homelessness to fulfil these roles. You will need to be practical, flexible and have a high level of empathy.

The team will work outside standard business hours – 6am to 8pm, with some weekend shifts.

About the job

• Role location: Slacks Creek
• Role type: Permanent, full-time.
• Pay range: $85,393 to $91,880 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available.

In this role you will:

• engage with people wherever they are, building trusting relationships
• assessing people’s needs to provide practical support to people experiencing homelessness to help them access crisis and long-term housing
• connecting rough sleepers with appropriate social service systems to achieve long-term change
• contribute to Logan Zero’s goal of ending rough sleeping in Logan through collaboration and advocacy.

About you

Aside from meeting the key capabilities outlined in the related role description available from https://www.yfs.org.au/work-for-us/, you’ll be a great fit if you:

• are hands-on, practical and adaptable in responding to changing situations
• have experience in person-centred service delivery, preferably in homelessness or mental health services
• are passionate about supporting people experiencing homelessness
• have a deep understanding of the circumstances of people sleeping rough and effective ways to respond
• can work flexible hours to ensure the outreach service can meet requirements for after-hours and weekend responses. The team will have staff working from 6am to 8pm weekdays and daytime hours on Saturday, with potential to add Sunday if demand emerges. You will need to be able to provide support across these periods.

About us

At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.

We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.

In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.

We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.

Depending on your role, we support flexible work arrangements.

We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.

To find out more about working with us, head to https://www.yfs.org.au/work-for-us/.

Interested?

Read Advice for Job Applicants and check out our Organisational Chart at https://www.yfs.org.au/application-process/

Submit your resume and a one-page covering letter outlining what you will bring to the job via the "Apply Now" button.

Contact Rebecca Ryan or Camila Aldred on 07 3826 1500 if you want to talk about the role.

Interviews are scheduled for Friday, 31st January 2025.

People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.