We are seeking a Sector Support Coordinator to join our growing organisation on a part-time (3 days per week) contract until September 2024, with the possibility of extension.

In this role you will focus on increasing home care provider capability and improve quality of service delivery through activities under a targeted range of primary areas, including engagement on the aged care reforms, promoting collaborative partnerships, compliance and improvement of business practices, workforce enhancements and embedding diversity and inclusion into service delivery. These activities will support service providers to uplift their capability ahead of the Aged Care reforms.

The role will work in partnership with the Sector Support Administrator.

Who We Are:

Your Side Australia is a leading provider of support services for older people, people living with disability, mental health, and carers throughout Sydney. Established 30 years ago, we've kept our commitment to give people greater choice and to enhance their independence and wellbeing.

Your Side is a one stop shop to arrange the care and support that allows people and families to get on with living a good life.

Your Side is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We know our team and our organisation is stronger with a diversity of backgrounds and experience, including lived experience of the issues we work on.

We strongly encourage people from underrepresented groups to apply, including Aboriginal and Torres Strait Islander peoples, people from different cultural backgrounds, LGBTQIA+ communities, and people living with a disability.

Position Responsibilities:

• Research and distribute accurate and relevant aged care information via bulletins to CHSP providers.
• Ensure all information on the website is up to date for service providers to access, including events, latest resources and bulletin back issues.
• Active participation in the SSD Community of Practice hosted by the Department of Health and Aged Care.
• Engage with the NSW and National SSD Network to raise provider issues, share good practices and collaborate with other SSD providers.
• Identify needs of CHSP and aged care providers to inform workshop content and identify sector understanding of the reforms and MAC updates.
• Assist in coordinating and support the delivery of Regional Forums.

About You:

• Knowledge of referral networks, government departments and key stakeholders relevant to Your Side’s products and services.
• Understanding of the opportunities and challenges of the social services sector and the reforms agenda.
• Experience of B2B relationship management.
• Knowledge of face to face and online sales / engagement and experiential marketing.
• Knowledge and skills in relationship building with multiple stakeholders.
• Strong communication skills to build excellent internal and external relationships.
• Ability to represent Your Side positively, articulate our value proposition and influence our key referral / stakeholder network.

How to Apply:

Please submit your CV and cover letter addressing the selection criteria above. We are interviewing candidates as they apply so don't miss out.

We are handling the hiring process internally, so we kindly request that recruitment agencies refrain from reaching out to us.